How she shines: We are pleased to recommend Callie for recognition based on her outstanding contributions in leadership, technology and innovation, teamwork, and professional development.
Leadership – Integrity & Communication
Callie leads with integrity, patience, and kindness. She communicates directly and honestly while always remaining respectful and thoughtful. She consistently demonstrates professionalism and approaches both people and challenges with a positive attitude. Callie leads by example and has earned the trust of those around her through her willingness to listen, help, and follow through.
Technology & Innovation
Callie has been instrumental in improving and modernizing many of our office procedures and processes. She is not satisfied with simply doing things the way they have always been done; she actively looks for opportunities to improve efficiency, implement new ideas, and create better ways of working. Her willingness to embrace change and technology has helped move our organization forward.
Teamwork – Mentorship & Collaboration
One of Callie’s greatest strengths is her commitment to others. She serves as a mentor not only to her own team, but to employees throughout our organization. She is always willing to answer questions, provide guidance, collaborate on solutions, or step in when someone needs help. When others are out of the office, Callie willingly takes on additional responsibilities without complaint. Her patient and encouraging approach makes her someone others feel comfortable turning to for support.
Development – Growth & Training
Callie has an exceptional desire to learn and grow. She is consistently excited to take on new responsibilities, expand her knowledge, and challenge herself. At the same time, she is deeply invested in the development of others. She leads and oversees the training of our supervisors and managers, helping ensure our leadership team has the knowledge and tools needed to succeed.
Callie embodies the qualities we value in a leader. Her integrity, communication, drive for improvement, commitment to others, and enthusiasm for continued growth make her an invaluable part of our organization!
Years in the industry: 13 years
Job responsibilities: Callie is our Operations Manager, which is a key leadership role responsible for overseeing the operational performance, financial health, and customer satisfaction of our janitorial services portfolio. This position directly manages five Regional Managers and is accountable for driving profitability, operational efficiency, and service excellence.
Career path: Callie began her career with White Glove as a full-time janitor, where our management team quickly recognized her strong work ethic, reliability, consistency, and positive attitude. After just three months, she was promoted to Regional Manager, taking responsibility for a specific geographic region of the company. In this role, Callie hired, trained, and coached her team, oversaw the consistent delivery of high-quality service to our customers, and was accountable for the operational and financial success of her region.
Seven years later, Callie’s continued growth and strong leadership earned her a promotion to Operations Manager. Today, she leads five Regional Managers and oversees operations across the company. Now in her 13th year with White Glove, Callie is an outstanding example of what can be achieved through hard work, dedication, a willingness to learn, and a commitment to both the company and the people around her. Her progression from janitor to Operations Manager gives her a unique perspective and a deep understanding of our organization at every level.
Fun fact: People might be surprised to learn that, despite being such a strong and capable leader, she is actually an introvert who is incredibly humble and genuinely dislikes being the center of attention. She is so modest that she often jokes that she makes pretty boring company for a lunch date! Her quiet nature is part of what makes her leadership so genuine—she never seeks recognition or praise and is much more comfortable celebrating the accomplishments of others than her own.