How she shines: Amelia exemplifies exceptional leadership, integrity, and dedication in every aspect of her work. She consistently fosters strong communication and collaboration between frontline staff and leadership teams at Fiserv Forum and the Milwaukee Bucks, creating an environment built on accountability, trust, and excellence. Beyond her professional contributions, she is also a dedicated advocate for Milwaukee's Latin and women's communities.
Years in the industry: 8 years
Job responsibilities: As an ABM Project Manager, Amelia is responsible for planning, scheduling, coordinating, and delivering complex projects—often in facility services, engineering, or infrastructure—ensuring they meet quality, safety, and client requirements from concept to close‑out. Her core responsibilities include:
Project Leadership: Lead projects from concept through completion, including planning, scheduling, budgeting, and resource allocation.
Coordination: Act as the primary liaison between clients, subcontractors, internal teams, and stakeholders to ensure alignment and timely delivery.
Quality & Safety: Ensure all work complies with technical specifications, safety regulations (OSHA, NEC, state/local codes), and quality standards.
Monitoring & Control: Track project budgets, labor utilization, schedules, and performance; make adjustments as needed.
Inspection & Compliance: Inspect or direct inspections to verify conformance with specifications, schedules, and safety rules.
Client Communication: Maintain high customer satisfaction through clear, timely communication of technical and non‑technical issues.
Team Management: Assign, train, and evaluate personnel; ensure site orientation and compliance with all regulatory requirements
Documentation: Complete required project documentation, close‑out processes, and compliance reports
Career path: Amelia started her professional career as an administrative assistant at a private school. She was working there while pursuing my college degree in social work. When her direct report was ready to move on to a different role, she was offered her position as HR Manager. Amelia was there for 10 years. Once she graduated from college, she moved into something more in her field, working as an advocate for families in different capacities—as an advocate for children with disabilities, a case worker for abused children and women, and a counselor/advocate for families looking for reunification after CPS intervention. During this time, Amelia was also working in hospitality on nights and weekends. Eventually, she was offered a manager position that allowed me to oversee three restaurants. For six years, Amelia managed their day-to-day operations and events. In 2022, the opportunity to work for ABM at Fiserv Forum was presented to her, and it is where she loves to be today.
Best advice received: The best advice Amelia has received professionally is to always have a plan and process. It is easier to adjust from an already established plan than it is to do things on a whim.
Fun fact: People might be surprised at how much Amelia loves to cook. She finds a lot of joy and gratification in starting with a lot of ingredients and a recipe to create something that she and her loved ones will enjoy.