Contracting Profits

Facility Cleaning Decisions


Harley-Davidson Museum | October 24, 2019 | Milwaukee, WI

An all-new regional summit for the commercial cleaning industry, delivering education and networking opportunities to in-house cleaning managers, executive housekeepers, facility managers, and principals in building service contractor (BSC) firms.

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Register today for the discounted price of $199. This offer expires September 13, and prices will increase to $249.

2019 Agenda

OCTOBER 24, 2019
8:00 AM

Registration/Coffee Service

8:30 AM


8:45 – 9:45 AM

How to Properly Workload and Budget for Cleaning in a Facility

Ben Walker - COO, ManageMen, Inc.

Proper workloading is critical to any organization – it provides accurate and cost-efficient budgets for cleaning contracts and your internal budgets. Workloading is the first step to ensure the entire job is done correctly and efficiently, while utilizing the appropriate resources. Ben Walker will provide tips for proper workloading and discuss how to use this information to budget and schedule jobs.

9:45 – 10:15 AM

Networking Break

10:15 – 11:30 AM

Behind the Scenes Tour of the Harley-Davidson Museum

The Harley-Davidson® Museum provides an unrivaled collection of Harley-Davidson® motorcycles and memorabilia, a 20-acre, park-like campus, plus restaurants and shops. With such an iconic brand drawing visitors from around the globe and over 100 years of history and archives to protect, this property has many unique facilities within its campus. Hear directly from the H-D Museum’s facility manager on what it takes to keep this top tourist destination looking its best daily and see for yourself firsthand as you tour the museum’s campus.

11:30 AM – 12:15 PM

Tips for Training Your Staff

Ben Walker - COO, ManageMen, Inc.

Any manager will tell you that high staff turnover can create a ripple effect within the organization. To combat high turnover, managers should review the company training program on a regular basis. Are employees properly trained for their position? Do supervisors provide regular feedback and learning opportunities? Do your employees feel empowered and motived to do a good job? Explore easy steps you can take today to better train and motivate your staff.

12:15 – 1:15 PM

Networking Lunch

1:15 – 2:15 PM

Emerging Cleaning Technologies

Heidi Wilcox - M.Sc., Owner, Wilcox EVS Solutions

As technology continues to advance, we see new innovations being applied to the commercial cleaning industry. These innovations focus on indoor air quality, ergonomics and sustainability metrics such as solid waste. Heidi Wilcox will detail and demonstrate how you can clean the air with a glass product, strip your floors without harsh chemicals, clean your surfaces with aqueous ozone and kill germs with salt water and electricity.

2:15 – 2:30 PM

Networking Break

2:45 – 3:30 PM

5 Tips to Survive Flu Season

Heidi Wilcox, M.Sc., Owner, Wilcox EVS Solutions

The past several years we have seen a dangerous cold and flu season around the country. With the cold and flu viruses being infectious on hard surfaces for at least 24 hours, it is important that we are properly cleaning and disinfecting these areas in buildings. Heidi will provide insights on how to properly disinfect high touch surfaces and how to test the efficacy of products, along with other tips for cleaning and disinfecting through cold season.

3:30 – 4:30 PM

Networking Roundtables

We end the day with time and space to interact with the other Cleaning Summit Midwest attendees. Select from several topics and join a roundtable conversation. Use this time to ask your peers for advice or creative solutions to your issues – all while enjoying some refreshments!

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Earn CEUs for attending Cleaning Summit Midwest. Patricipate in the full event and earn 0.4 CEUs or 4 hours. As an IACET Accredited Provider, Trade Press Media Group (Cleaning Summit Midwest Conference) offers CEUs for its programs that qualify under the ANSI/IACET Standard.

Additional CEU Information

Trade Press Media Group (Cleaning Summit Midwest Conference) is accredited by the International Association for Continuing Education and Training (IACET). Trade Press Media Group (Cleaning Summit Midwest Conference) complies with the ANSI/IACET Standard, which is recognized internationally as a standard of excellence in instructional practices. As a result of this accreditation, Trade Press Media Group (Cleaning Summit Midwest Conference) is accredited to issue the IACET CEU.


There are no prerequisites for this program. Anyone is allowed to register and attend.

Satisfactory Requirements for CEU

The following requirements are mandatory to receive the IACET CEUs offered:

  • You must be scanned into the session.
  • You must be present for over 90% of the conference day.
  • You must successfully answer at least 70% of the learning outcome assessment questions which will be administered at the conclusion of the session.

Statement of Nondiscrimination

Trade Press Media Group is committed to providing an educational opportunity for all persons and admits students or any race, color, gender, sexual preference, age, non-disqualifying handicap, religion or creed, or national or ethnic origin.

Privacy Policy

Trade Press Media Group, Inc. is dedicated to protecting the privacy of all educational program participants. Unless otherwise stated, we only use the information provided to process and track participant's educational programs, provide appropriate support, and maintain learning records. We have safeguards in place to protect the privacy of this information.


You will receive a transcript for the CEUs earned after you successfully complete the assessment. This transcript can be used to self-report to any organization necessary, it is up to the organization to accept or not. If you need to request transcript after the event please use this form.


Ben Walker's profile pictue

Ben Walker - COO, ManageMen, Inc.

Ben Walker is the Director for ManageMen, Inc., a leading cleaning industry consultancy specializing in training, transitions, auditing and educational materials. In addition to his consulting work, Walker is the author of 612 Cleaning Times and Tasks. Ben Walker annually performs progress and baseline audits for several large cleaning operations. He has experience auditing the cleaning program for hundreds of buildings nationwide. He specializes in the (OS1) cleaning process, safety, green, source reduction, public relations, training and cleaning education. His clients include Sandia National Labs, The Boeing Company, University of Texas at Austin, Qualcomm, University of Massachusetts at Amherst, University of North Carolina-Chapel Hill and NISH.

Heidi Wilcox's profile pictue

Heidi Wilcox - M.Sc., Owner, Wilcox EVS Solutions

Heidi Wilcox is an applied microbiologist, presenter, educator and trainer in the cleaning industry. She is also the president and founder of Wilcox EVS, a consultancy specializing in cleaning and disinfecting for health. Working in the worlds of science, engineering and commercial cleaning, Heidi examines challenges within facilities and provides solutions to streamline processes and protocols. She advocates for safer use of chemicals, so as to decrease hazards and exposures to staff and building occupants. Heidi has been integral in working with facilities to set up proactive infection/mitigation protocols for infection control.

The Venue

The Harley-Davidson Museum ®

in the RUMBLE Conference Room

400 West Canal, Street
Milwaukee, WI 53201


Located in the heart of downtown Milwaukee, the Harley-Davidson Museum has an unsurpassed collection of Harley-Davidson® motorcycles and memorabilia, a sprawling park-like campus, and is one of Milwaukee’s top tourist destinations for visitors from around the globe.

Contact Us

Atendee Information

Amy Brown

Director of Education and Conferencing
1-800-727-7995 x458

Gina Doyle

Program Manager, Education & Conferencing
414-228-7701 x459

Sponsorship Information

Rob Geissler

Group Director, Commercial Cleaning Market
414-228-7701 x461

» Pricing Information


Gold Sponsors


Silver Sponsor

ACS Cleaning Products

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