A total of 338 individuals achieved certification as officlal Cleaning Industry Management Standard (CIMS) ISSA Certification Experts (ICE) this year. The number comes as ISSA announces the final group of those certified as experts this year. The individuas represent 47 states and Canadian provinces as well as Mexico and the Caribbean.

Becoming a certified CIMS expert positions an individual to provide training or consulting services to those cleaning organizations interested in complying with the Standard and preparing to certify to CIMS—a consensus-based industry standard that sets forth the universally accepted management principles proven to be the hallmarks of well-managed and customer-centered cleaning organizations.

The I.C.E. program is designed to help attendees deal with their customers or their own organization’s likely budget cuts. Custodial operations around the country are being asked to reduce labor budgets by 5 percent to 10 percent, and it is becoming increasingly evident that such reductions cannot be accomplished by supply-price decreases alone. Professionals who wish to position themselves as an indispensable resource need to be armed with advanced operational and budgetary knowledge. Understanding the need to evaluate, reduce, and redeploy the work force is the most promising way to meet such budget reductions, and I.C.E.-workshop attendees are provided crucial information that will help them in this regard. In fact, past attendees have reported saving customers more than six figures annually by helping them comply with CIMS. 

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