IEHA’s ICM Certification Committee chaired by Baltimore MD-based Elliott Affiliates has begun work on a knowledge and skills-based measurement certification for cleaning industry managers. Integrated Cleaning and Measurement (ICM) is an open-source system for choosing, continuously improving, and validating operations strategies and cleaning processes through a broad spectrum of measurement and applied science strategies. The ICM Certification program - developed and administered by the non-profit International Executive Housekeepers Association (IEHA) – will assist facility managers in implementing ICM principles.
“The ICM Certification Committee is working together to create an educational module that will ultimately explain the ins and outs of ICM to managers and directors in the cleaning industry and provide them with the skills to expertly measure processes and practices to better the performance of their cleaning organization as a whole,” said Beth Risinger, CEO and Executive Director of IEHA.  “In addition, this ICM designation will bring credibility to these individuals in their professional roles.”
ICM Certification Committee members include:
• Beth Risinger, CEO and Executive Director, IEHA
• Sarah Larsen-Miller, Deputy Director, IEHA                               
• Laura DiGiulio, Editorial Director, IEHA
• Vince Elliott, Founder, Elliott Affiliates, Ltd.; Committee Co-Chair
• Beth Bittenbender, President, Elliott Affiliates, Ltd.; Committee Co-Chair
• Dan Wagner, Director of Facility Service Programs, ISSA
• Vince Fagan, President, Fagan Solutions, Inc.; Sub-committee Chair
• Dr. Robert Powitz, R.W. Powitz and Associates;  Sub-committee Chair
• Dr. Jay Glasel, Global Scientific Consulting
• Dr. Jason Marshall, Lab Director, UMass Lowell TURI
• Dr. Richard Shaughnessy, IAQ Program Director, University of Tulsa, OK
• John Richter, Technical Director, Kaivac
• Khani Pathmalingam, Hygiena
• Kathy Thompson, 3M
• Jim Akey, Lighthouse Worldwide
• Stacy Cunningham, El Dorado Hotel & Casino, Reno,  NV
• Susan Joyner, REH, Chicago O'Hare International Airport, Chicago, IL
• Harry Kendrick, REH, Dartmouth Hitchcock Medical Center, Lebanon, NH
• Leslye Kornegay, REH, University of Vermont, Burlington, VT
• Pamela Cavanaugh, Orange County Convention Center, Orlando, FL
• Cliff Beiser, Champions Touch, Kissimmee, FL
While the ICM approach incorporates a variety of measurement approaches and the use of scientific devices, a primary purpose of ICM is to create unification of measurement, problem solving and continuous process improvement elements.  ICM will ultimately become recognized as a holistic view of building environments, and as a means to assess and document cleaning system progress.
Subcommittees have been formed to address different facets of ICM Certification and long-term development of the program, and the initial ICM educational module is projected to be completed by June 2011.
“ICM’s mission to connect measurable results with health and bottom-line outcomes has helped to make it a potent idealogical force and rallying cry in an industry that has long lacked an elevated credo, dignity, and a compelling catalyst for professional development,” said Allen Rathey, president of The Healthy Facilities Institute (HFI) and co-developer of the concept. “The IEHA and the ICM Certification Committee should be applauded for these efforts that will help to positively change the cleaning industry.”