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podcasts, webcasts, video & virtual events for the cleaning professional

A daily tip for the cleaning industry

* Considerations When Negotiating Cleaning Contracts

* Stand On Cell Phone Use While On The Job

* Managing Cell Phone And Cigarette Breaks

* Cleaning Terms That Cause Trouble

* Negotiating With A Hostile Customer

* Never Make Assumptions When Cleaning

* Tips For Training Janitors

* Training Others Requires A Positive Attitude

* Power Point Training Tips

* A Cost Percentage Breakdown Of A Cleaning Contract

* Contracts Should Define 'Supplies' As Specific Products

* Improving Difficult Customer Relationships

* Adapting To New Innovations

* Trust Clients, But Document Contract Changes

* An Example Of A Great BSC/Client Partnership

* BSCs Need To Lead And Be Reliable For Clients

* Communicating With Customers

* Defining A Contractor/Client Partnership

* BSCs Need To Be A Partner To Clients

* Impact Air Quality, Ergonomics And Safety Has On Productivity

* What Drives Cleaning Managers And Keeps Them Going

* Respecting Your Staff

* Determining Overhead And Profit During Bidding

* Where Supplies Fall Into Bidding Estimates

* Roles Of Direct And Indirect Labor

* Using Spreadsheets When Bidding

* Bidding Elements: How Labor Plays A Role

* Determine Cleaning Costs By Counting And Measuring

* Five Tips For Managers Seeking Contract Bids

* Managers That Manage Their Money

* Be Careful About The Distance And Services Provided

* Proud To Be The Janitor

* Price Increases Differ By Account

* Negotiating For Cost Of Living Price Increases

* Tips For Modifying A Cleaning Contract

* New Cleaning Business Needs A Staff And Large Vehicle

* Cleaning From The Customer’s Point Of View

* Don’t Ignore Cleaning Complaints

* Disciplining The Cleaning Staff

* Facility Executives Should Know The Janitor Schedule

* Sending Cleaning Staff To Conferences And Trade Shows

* Rule of Thumb Estimating For Cleaning

* Forever A Student Of The Cleaning Industry

* Dry Versus Hot Water Extraction Carpet Cleaning

* Expensive Specifications And Cleaning Expectations

* Not All Janitorial Training Is Effective

* Long-range Strategy For Seeing Busy Customers

* Prepare An Agenda For Every Sales Call

* Spend Quality Time With Customers

* Customers’ Time Constraints Are A Concern

* Be Appreciative Of Custodians

* Be Appreciative Of Custodians

* Clean Up Kits And Safe Removal Of Bloodborne Pathogens

* Clean Up Kits And Safe Removal Of Bloodborne Pathogens

* The Importance of Training and Patience

* Benefits To Attending A Trade Show

* Benefits To Attending A Trade Show

* Cleaning Supervision Basics

* Top Reasons For Wasted Time And Productivity

* Dangers Of Cross Contamination

* Be Persistent When Trying To Crack Competitors’ Accounts

* Sales Tip: Go Around Competitors, Not Through Them

* Don’t Criticize Competitors When Making Sales

* Value Of An Organized Custodial Cart

* Proven Practices And Tactics To Building Rapport

* Three Proven Ways To Build Rapport With Others

* Seven Ways to Build Rapport with Anyone

* Questions Are The Key To Effective Sales

* Using Focus To Drive Sales Results

* Immigration Reform Employers Need To Know

* Immigration Reform Employers Need To Know

* Training Workers On The Importance of PPE

* PPE Tips For Working With Bloodborne Pathogens

* Safety Issues and Bloodborne Pathogens

* Tips For Proper Chemical Storage

* Practical Tips For Chemical Handling

* Training On Proper Chemical Handling

* Benefits Of A Safety Manager Or Committee

* OSHA Standards And How Departments Can Comply

* Why We Promote Safety So Heavily

* Inadequate Safety And The Impact On Workers

* Complying With OSHA To Promote Safety

* Why Stress Safety Issues

* Training Janitors To Clean Office Buildings

* Tools And Supplies Can Hinder Worker Productivity

* Reasons Why Cleaners May Not Be As Productive As You Think

* Reasons Why Cleaners May Not Be As Productive As You Think

* Reasons Why Cleaners May Not Be As Productive As You Think

* Stocking Cleaning Carts For Success

* Six Safety Reminders Every Cleaner Should Know

* Safety Tips For Chemical Usage And Trash Removal

* Five Safety Tip Reminders

* Reasons To Love Your Cleaning Contractor

* What to Look for in a Building Service Contractor

* What to Look for in a Building Service Contractor

* Benefits of Using a Commercial Contractor

* Benefits of Using a Commercial Contractor

* Benefits of Using a Commercial Contractor

* Benefits of Using a Commercial Contractor

* Equipment Needed When Switching To In-House Services

* Weighing The Options Of Switching To An In-House Department

* Weighing The Options Of Switching To An In-House Department

* Weighing The Options Of Switching To An In-House Department

* Benefits of Switching To In-House Cleaning

* Benefits of Switching To In-House Cleaning

* Questions To Ask When Evaluating Performance

* Questions To Ask When Evaluating Performance

* Questions To Ask When Evaluating Performance

* Control Labor Costs With Equipment and Supplies

* Why Relationship Marketing Is Important In Cleaning

* Determine Job Costs By Multiplying Tasks by Frequency

* Why It's Important To Read The Fine Print On Cleaning Contracts

* Why It's Important To Read The Fine Print On Cleaning Contracts

* Why It's Important To Read The Fine Print On Cleaning Contracts

* Categorizing Your Cleaning Customers

* Really Cleaning Versus Cleaning For Look

* Really Cleaning Versus Cleaning For Look

* Tips To Closing The Sale On A Bid

* Team Cleaning With A Team Of One

* Five Tips To Improving Quality Control

* Benefits Of Hiring A Quality Control Expert

* On Site Cleaning Managers Should Work Closely With Property Manager

* Have A Janitor Reaction Plan For Unforeseen Emergencies And Attacks

* Making Time For Your Staff

* Supervision Mistake To Avoid – Failing to Learn

* Supervisors Must Set Goals

* The Ability To Delegate Makes You A Better Supervisor

* Tips To Becoming A Successful Supervisor

* Training Tips On Proper Use of Autoscrubbers

* Training Tips For Maintaining Hard Floors

* Training Tips For Servicing A Restroom

* Streamlining Your Training Process

* Tips To Tailoring The Quality of Training

* Training: Questions Every Trainer Should Ask Themselves Before Instructing Staff

* Day Cleaning Will Impact Labor Times

* Day Cleaning Versus Night Cleaning

* Creating A Daily Cleaning Schedule

* Reassessing Custodial Contracts

* What To Expect From Your Quality Control Inspector/Trainer

* Biological Risks When Cleaning And Safe Practices

* Promoting Health And Safety Among Cleaning Staff

* Streamlining Custodial Operations To Eliminate Financial Waste

* Making Time For Training And Educational Opportunities

* Measuring Productivity For Products And Processes

* Questions To Ask When Preparing A Bid

* Collecting the Right Data on a Bid Walk

* Five Training Questions Answered

* Five Training Questions Answered

* The Value of Training

* The Value of Training

* Costs To Consider In Proposals

* Satisfaction With Day Cleaning

* Communicating Day Cleaning

* Day Cleaning Around Building Occupants

* Products Used In Day Cleaning

* Financial Savings Of Day Cleaning

* Instant Inspections With Mobile Devices

* Window Cleaning: Temporary Versus Permanent Platforms

* Window Cleaning: Temporary Versus Permanent Platforms

* Controlling Smoking Areas

* Controlling Smoking Areas

* Greening Grounds Care

* Fertilizing Grounds With Liquid

* Location of Waste/Recycling Receptacles

* Collection Of Office Waste

* Sizing Up Outdoor Waste/Recycling Receptacles

* Sorting Waste From Recycling

* Selecting The Right Receptacle

* Green Pest Control

* Pest Control: Bird Deterrents

* Pest Control: Cockroaches

* Pest Control: Bedbug Resurgence

* Pest Control: Distributors And Bed Bug Supplies

* Buying Groups: Membership Comes With A Price

* Getting Value From Your Buying Group

* Buying Groups Offer Discounted Pricing And Purchasing Power

* Distributors Taking Shelter Under Buying Groups' Umbrella

* Outside Odors: Dumpster Cleaning

* Vacuuming for Bed Bug Pest Control

* Mobile Devices For Building Service Contractors

* Employee Management Software For BSCs

* Cleaning Measurement Tools

* Day Cleaning Floor Care Equipment

* Biobased Products and Worker Safety

* Infection control and PPE

* Operator Safety For Ride-On Equipment

* Leasing Floor Care Equipment

* Cooperative Cleaning: A Huge Cost Saver For Facility Managers

* Starting a Recycling Program

* Green Can Liners

* Outfitting Commercial Offices With Waste Receptacles

* Benefiting From E-Commerce

* Getting The Most Out Of Social Networking

* Smile, You're Day Cleaning

* Implementing A Day Cleaning Program

* A Day In The Life With Day Cleaning

* Right Equipment Makes For Easy Day Cleaning

* Putting A Face To Cleaning

* Offering Feminine Hygiene Products

* Proper Disposal of Feminine Hygiene Products

* Safely Handling Feminine Hygiene Waste

* Safely Handling Feminine Hygiene Waste

* Promoting Feminine Hygiene Products to the End User

* Team Cleaning: The Advantages Of Using Specialists

* Team Cleaning Vs. Zone Cleaning

* How Team Cleaning Works

* Stopping The Spread of Mold

* Fending Off Mold

* Subcontracting Window Cleaning Services

* Window Care: Fabricating Debris On Tempered Glass

* Two Types of Window Cleaning

* Cross-Contamination: Is the Cleaner the Culprit?

* Green Schools: An Opportunity for BSCs

* Green Cleaning Is Just The Beginning…Be A Green Company

* Justifying New Carpet Equipment

* Multi-tasking With Extractors

* Can Liners: Common Mistakes

* Recycling Receptacle Placement

* Waste Receptacle Size

* Efficient Waste Collection

* Ergonomics Help Reduce Mopping Injuries

* Selling Brooms and Brushes

* Using Proper Floor Chemicals Prevents Slips

* Ensuring Worker Safety When Mixing Floor Chemicals


In-depth podcasts featuring cleaning industry leaders

* Royal Corp.'s Quick Customer Service

* Recruiting And Retaining Generation Y Employees

* Daycleaning Benefits

* Managing Pricing Increases and Depleting Budgets

* Managing Pricing Increases and Depleting Budgets



Management Minute

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Photo Galleries

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On-Demand Webcasts & Shows

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