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TAKE A HIKE – July 2017
Freetime: Paul SerVaas Of Bar Keepers Friend Is Mountain Climber And Adventurer
Paul, president of Bar Keepers Friend, and his wife Marsha typically do two big hikes every year

HANDLING HAND TOOLS – May 2017
Considerations When Selecting Mopping Handles


ARE VELCRO MOPS FINISHED? – April 2017
How To Keep Velcro Mops Free From Debris, Bacteria




A QUICK READ ON RELATIONSHIP BUILDING – November 2016
Book Club: New Simon Sinek Book Teaches Teamwork
“Together Is Better” is a new way of communicating the inspirational about purposeful living and work



TEACHING A CAT TO FETCH – September 2016
The Strategic Sell: Focus Training On Motivated Workers





PLANNING AHEAD – September 2016
Preparing For The Next Generation Of Cleaning Professionals
What it’s going to take to attract younger workers to the cleaning industry

JANITORS NEED ERGONOMICS, NOT INJURIES – August 2016
Prevent Workplace Injury With Proper Mopping Technique, Tools





WHAT ACTUALLY MOTIVATES YOUR WORKERS – April 2016
Book Club: Stop Trying To Motivate Employees — They Already Are




GUIDELINES TO DRYING CARPETS – April 2016
Recommendations For Cleaning And Drying Carpets


GUIDELINES TO DRYING CARPETS – April 2016
Beyond Routine Cleaning: Caring For Over-Saturated Carpets


STRAPPING ON SAVINGS – February 2016
Maintaining Mobility With Backpack Vacuums


STRAPPING ON SAVINGS – February 2016
Properly Fitting A Backpack Vacuum



BOOK CLUB: BELIEVE IN LEADERSHIP – September 2015
Dr. Albert Mohler Tells BSCs To Share Their Convictions


ODOR CONTROL PROGRAMS DEPEND ON THE RESTROOM – September 2015
Odor Removal Is Not One-Solution-Fits-All



QUAT BINDING IS A SERIOUS THREAT IN FOODSERVICE FACILITIES – September 2015
Binding Reduces Quaternary Ammonium Chloride Effectiveness



CASE STUDY: COUNTER MOUNT SOAP DISPENSER SAVES TIME AND MONEY – August 2015
Counter-Mounted Soap Dispenser Is Easier For Customers, Workers






WHEN CHEMICALS ARE NO LONGER EFFECTIVE – June 2015
Tips To Preventing Quat Absorption


GHS COMPLIANCE — WHEN CUSTODIAL MANAGERS CAN EXPECT THINGS TO CHANGE – May 2015
Prepare For The Next Round Of GHS Requirements


PROTECTING THE MICROFIBER INVESTMENT – April 2015
Proper Laundering Prolongs Microfiber Life


PROTECTING THE MICROFIBER INVESTMENT – April 2015
Tips To Laundering Microfiber


PROTECTING THE MICROFIBER INVESTMENT – April 2015
How To Properly Dry Microfiber


TWO GHS DEADLINES LOOM FOR DISTRIBUTORS – April 2015
Jan/San Industry Prepares For Globally Harmonized System


CLEANING WITH QR CODES – February 2015
Mobile Surveys Can Increase Efficiency, Customer Satisfaction



– November 2014
Steam Clean To Remove Biofilm


A SPOTTY SITUATION – November 2014
Tips For How To Remove Urine Stains And Odors



THE DIRT ON CLEANING CLOTHS – November 2014
Role Of Wet Wipes In Commercial Cleaning


MANUFACTURER ROUNDTABLE: CLEANERS AND DISINFECTANTS – November 2014
Get To Know the OSHA Globally Harmonized System





DISPOSABLE MICROFIBER IS GREAT IN INDUSTRIAL FACILITIES – October 2014
Microfiber Mops Make For Healthy, Happy Employees




BRIGHT IDEAS – October 2014
Save Energy to Save Money




AVOIDING DIRTY MOP WATER – September 2014
Buckets That Prevent Dirty Mop Water






DEVELOP THE WEAK AND USE THE STRONG – August 2014
Assess And Streamline Your Department




PUSHING CLEANING CARTS FORWARD – August 2014
Benefits Of Customizing Cleaning Carts


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS – June 2014
Using Preportion Chemical Packets With Autoscrubbers


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS – June 2014
Chemical Packets Provide Convenience and Dilution Control


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS – June 2014
Chemical Preportioners: Take The Guesswork Out of Inventory Control


HOW WELL DO YOU KNOW YOUR CUSTOMERS? – June 2014
Customer Segmentation Offers A Snapshot of Your Business


HOW WELL DO YOU KNOW YOUR CUSTOMERS? – June 2014
Avoiding ‘Service-drain’: Measuring Customer Profitability


HOW WELL DO YOU KNOW YOUR CUSTOMERS? – June 2014
Discover The Power of Market Data Analysis


HOW WELL DO YOU KNOW YOUR CUSTOMERS? – June 2014
Targeting Key Sales Accounts


MAKING THE SWITCH TO GHS – May 2014
OSHA Compliance Stalled By Chemical Manufacturers



MAKING THE SWITCH TO GHS – May 2014
Distributors Begin The Private Label Redesign Process




BOOST HAND WASHING COMPLIANCE – May 2014
Hand Hygiene Monitoring and Surveillance Systems


BOOST HAND WASHING COMPLIANCE – May 2014
Engage Staff To Increase Handwashing Compliance Rates



COVER STORY: MOBILE COMMERCE – May 2014
Springfield Paper Company Goes Mobile



COVER STORY: MOBILE COMMERCE – May 2014
M-commerce Has Landed


COVER STORY: MOBILE COMMERCE – May 2014
Understanding Mobile Optimization


COVER STORY: MOBILE COMMERCE – May 2014
Young Buyers Fueling B2B Mobile Sales


COVER STORY: MOBILE COMMERCE – May 2014
Choosing Mobile Optimization Methods


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE – April 2014
High-tech Time Monitoring


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE – April 2014
Make Electronic Timekeeping HR Policy


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE – April 2014
Preventing Time Theft In The Janitorial Industry


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE – April 2014
Staying On Top Of Employment Laws


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS – April 2014
What's The Value of Cleaning Expertise?


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS – April 2014
Positive Customer Experiences Can Trump Price Tags


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS – April 2014
Quantifying and Documenting Value-added Services


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS – April 2014
Drilling Down Cleaning Customer Needs


SALES TOOLS IN THE PALM OF YOUR HAND – April 2014
Sales Reps Take Jan/San Manufacturer Apps To The Field


SALES TOOLS IN THE PALM OF YOUR HAND – April 2014
Discover B2B Mobile Apps' Many Uses For The Cleaning Industry


SALES TOOLS IN THE PALM OF YOUR HAND – April 2014
Product Demos Are Painless With Mobile Sales Apps


SALES TOOLS IN THE PALM OF YOUR HAND – April 2014
Mobile App Training for Salespeople


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS – April 2014
Preserving the Life of Chemical Proportioner Systems


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS – April 2014
Tips For Removing Build-up In Chemical Dispensers


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS – April 2014
Signs A Chemical Dilution Unit Is Malfunctioning


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND – April 2014
End Users Demand Dilution Control


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND – April 2014
Locating A Water Source For Chemical Proportioning


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND – April 2014
Chemical Stations Appearing in New Construction


UPCLOSE: CREATING A CHEMICAL CENTRAL COMMAND – April 2014
Chemicals To-go: Using Preportioned Packets


SPOTTING EFFECTIVE STAIN REMOVAL STRATEGIES – April 2014
Sorting Out Laundry Challenges


SPOTTING EFFECTIVE STAIN REMOVAL STRATEGIES – April 2014
Best Practices For Laundry Efficiencies


SPOTTING EFFECTIVE STAIN REMOVAL STRATEGIES – April 2014
Perfecting Laundry Strategies


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING – April 2014
Spot Cleaning Tips


PROMOTING THE VALUE OF THE CUSTODIAL DEPARTMENT – April 2014
Highlighting The Importance Of Cleaning


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS – April 2014
The Evolution of Low-decibel Carpet Equipment


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS – April 2014
Energy, Sustainability Initiatives Drive Day Cleaning


UPCLOSE: DAY CLEANING INFLUENCING EQUIPMENT MANUFACTURERS – April 2014
Carpet Chemical Trends


IN THE FIELD: WINDOW CARE – February 2014
Purified Water Leaves Windows Streak-free


IN THE FIELD: WINDOW CARE – February 2014
Automatic Window Cleaning Systems Save Time and Money


UPCLOSE: A PERSONAL TOUCH – February 2014
Spreading The Message With Dispenser Ads


UPCLOSE: A PERSONAL TOUCH – February 2014
Benefits of Restroom Branding


UPCLOSE: A PERSONAL TOUCH – February 2014
Restroom Advertising In Action


A SYSTEM FOR SUCCESS – February 2014
Benefits of Flat Mopping Systems
Concordia University's switch to microfiber flat mops

A SYSTEM FOR SUCCESS – February 2014
Mopping Systems Create Cleaning Efficiencies


WHAT TO CONSIDER BEFORE PURCHASING – February 2014
Motors And Their Impact On Vacuum Noise Levels


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM – November 2013
Carpet Drying Tools Reduce Resoiling


COVER STORY: GIANT COMPETITION – November 2013
Online Retailer Amazon Enters The Janitorial Supply Market


COVER STORY: GIANT COMPETITION – November 2013
AmazonSupply Is Changing Customer Expectations


COVER STORY: GIANT COMPETITION – November 2013
SEO Is The Key To Driving Web Traffic, e-Commerce



COVER STORY: GIANT COMPETITION – November 2013
Keeping The ‘Human Touch’ Alive During The Sales Process


COVER STORY: GIANT COMPETITION – November 2013
SEO Is Changing With Hummingbird Speed


INDEPENDENT OR UNDEPENDABLE? – November 2013
Managing And Motivating Entrepreneurial Sales People


IN THE FIELD: UPHOLSTERY CARE – October 2013
Know Your Fibers Before Launching Commercial Upholstery Business


IN THE FIELD: UPHOLSTERY CARE – October 2013
Hot-water Extraction Popular Method For Upholstery Cleaning


IN THE FIELD: UPHOLSTERY CARE – October 2013
Upholstery Care Includes Cubicles, Office Furniture


UPCLOSE: DECODING DUST MOPS – October 2013
Looped-end Vs. Cut-trim Mop Heads


UPCLOSE: DECODING DUST MOPS – October 2013
Industry Moves Toward Microfiber Dust Mops


UPCLOSE: DECODING DUST MOPS – October 2013
Synthetic Dust Mops Last Longer and Are More Durable


UPCLOSE: DECODING DUST MOPS – October 2013
Velcro Mop Backings Expected To Stick Around



TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE – October 2013
Read an Excerpt From Mark Dancer's New Software Guide: "Getting the Most Out of CRM"


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE – October 2013
Manage The Sales Pipeline With CRM Software


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE – October 2013
CRM Software Reports Improve Sales Forecasts and Planning


MANUFACTURER ROUNDTABLE: ODOR CONTROL – October 2013
Remove Odor, Don’t Mask It


THE HYGIENIC BENEFITS OF PAPER TOWELS – September 2013
Remove More Germs With Proper Paper Towel Use


GHS COUNTDOWN – September 2013
Global Commerce Drives GHS Chemical Labeling


GHS COUNTDOWN – September 2013
HazCom History: The “Right To Know” Act


GHS COUNTDOWN – September 2013
Learning The GHS Glossary



GHS COUNTDOWN – September 2013
Help Employers Meet The GHS Training Deadline


UPCLOSE: FLOOR CARE WISE BUYS – September 2013
Increase Value With Multi-Task Floor Machines


UPCLOSE: FLOOR CARE WISE BUYS – September 2013
Floor Equipment Training Matters


UPCLOSE: FLOOR CARE WISE BUYS – September 2013
Floor Care Equipment Buyers Place Ease-of-use Over Price


UPCLOSE: FLOOR CARE WISE BUYS – September 2013
Finding Floor Machines Built To Last


WATCH OUT FOR WARNING SIGNS – August 2013
Understanding OSHA's GHS Requirements



UPCLOSE: ICE MELT – August 2013
Low Consumer Demand For Green Ice Melt Products



IN THE FIELD: ERGONOMIC MOPPING EQUIPMENT AND TECHNIQUE – June 2013
Reduce Injuries With Ergonomic Mops



IN THE FIELD: MOPS – June 2013
Investing In ‘Smart’ Mop Handles


IN THE FIELD: MOPS – June 2013
Training Employees On Proper Mopping Techniques


IN THE FIELD: TOILET TISSUE GOES TOUCH-FREE – June 2013
Touchless Toilet Paper Dispensers – There's More Than The ‘Cool Factor’




MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS – June 2013
Diluting With Preportioned Packets Over Wall-Mounted Chemical Dispensing Systems
In this article, industry manufacturers answer common questions asked by building service contractors.


STRIP AND RECOAT FLOORS LESS OFTEN – April 2013
BSC's Ramp Up Floor Maintenance Programs



THE SOCIAL NETWORK – April 2013
BSCs Tap Into Social Media to Attract Talent


MANUFACTURER ROUNDTABLE: TOWEL & TISSUE – April 2013
Are High-quality Towels Worth the Cost?


PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE – April 2013
New Tests Measure Floor Traction








– February 2013
Minimizing Cross-Contamination While Cleaning
Tips to reduce cross-contamination when using cleaning cloths or mops




– November 2012
Microfiber Technology And Its Return On Investment
Microfiber technology increases productivity for custodial departments

– November 2012
Calculating The ROI of Microfiber Cleaning
The financial and health ROI associated with microfiber cleaning



– October 2012
Help Sales Reps Embrace Mobile Devices And Software
Not all employees are tech-savvy. How distributors are getting buy-in for mobile devices and software

– October 2012
Mobile Sales Tools and Software Support The Selling Process
Technology can help salespeople save time and close more deals

– September 2012
European Trolley Design Influencing The American Janitor Cart
Plus, advice on retrofitting older carts to meet modern cleaning demands



MANUFACTURER ROUNDTABLE – September 2012
When To Empty Dirty Mop Water
Janitors should try and separate clean from dirty water, but when they can’t, water should be changed frequently

MANUFACTURER ROUNDTABLE – September 2012
Mop And Bucket Advantages Over Small Autoscrubbers
Plus, alternatives to cotton mops



– June 2012
How to Motivate Sales People
Hearing no all the time can discourage sales people. The Sanitary Maintenance Advisory Board explains how to motivate sales people to avoid complacency

– June 2012
Microfiber Mops: Increasing Employee Productivity
Calculating return on investment with microfiber mopping systems

– June 2012
Microfiber Cleaning: Just The Facts
How switching to microfiber cloths and mops can raise the bar on cleaning








– March 2012
Disposable Mops Present New Business, Learning Curve
Distributors say end users need to be informed about the lifespan, launderability and price points with synthetic disposable wet mops

– March 2012
Mopping With Cotton Alternatives
As cotton prices have soared to an all-time high, mop manufacturers have introduced low-cost alternatives to the traditional cotton mop

– February 2012
Maintain The Look Of Floors Through Mopping
Developing a proper wet and dry mopping schedule will keep floors looking like new







COVER STORY – November 2011
United Services of America: Two Men, One Vision
Paul Senecal and Michael Diamond use a unique, 50/50 business partnership to lead their companies to nationally recognized growth


MANUFACTURER FORUM – October 2011
Tips For Laundering Microfiber Products and Cotton Mops



– 10/18/2011
Avmor Embraces YouTube


– October 2011
Low-Moisture Carpet Cleaning Techniques
Methods to keeping carpet care part of custodial programs


– September 2011
New To Distributors' Arsenal: Tablets
From product demonstrations to capturing delivery signatures, tablet devices are helping distributors simplify business operations



FEATURES – April 2011
Carpet Care: Penny Wise, Pound Foolish
Extending the life of carpeting through proper maintenance and due diligence


UP CLOSE: FLOOR PADS – November 2010
Diamonds Are A Janitor's Best Friend
Diamond floor pads are growing in popularity as more facilities install concrete floors

FEATURES – November 2010
Hand Tools: Cleaning Schools One Floor At A Time
Identifying mopping tools that earn top grades


TECHNOLOGY – October 2010
Sales? There's An App For That
Distributor salespeople are tapping into mobile applications to help do their jobs

AROUND THE INDUSTRY – September 2010
New Mold Regulations In Kentucky and Louisiana


OBITUARIES – August 2010
Industry Mourns Loss Of Three Veterans



COVER STORY – May 2010
Next Stop, The World
How contract cleaning is growing into a global business

UP CLOSE: MOPS & BUCKETS – May 2010
Mopping Systems: A Matter Of Personal Preference
End users aren't all the same. Why should their mopping systems be?

UP CLOSE: DILUTION CONTROL – May 2010
Chemical Proportioning Made Even Easier
Recent improvements to wall-mounted chemical dispensers have made units more efficient for end users

FREETIME – March 2010
Come See What's Brewing


TECHNOLOGY – March 2010
Defending Data On-The-Go
Mobile devices can contain valuable company and customer data. Take appropriate measures to ensure it stays in the right hands


FEATURE – April 2009
Floor Care: The Evolution Of An Old Stand-by
Traditional mops and buckets get a face-lift by adjusting to a changing jan/san market

UP CLOSE: BROOMS, BRUSHES & MOPS – March 2009
Kicking The Bucket And Wringer To The Curb
Bucketless microfiber flat mopping systems differ in many ways from traditional mopping systems

BIDDING – March 2009
Reverse Auctions: Losing Propositions
Selling services in online auctions only reinforces the view that cleaning is a commodity, BSCs say

EXECUTIVE INTERVIEW – February 2009
Jamie Gutierrez: Midwest Maintenance
Educating and promoting employees key to company's business plan

OPERATIONSLOG: CARPET CARE – February 2009
Extractors: Truck Mount Vs. Portable


UP CLOSE: CARPET CARE – November 2008
Low-Moisture Techniques Gaining In Popularity
Carpets receive less water, dry faster and require fewer deep extractions

OPERATIONSLOG: ODOR CONTROL – November 2008
Odors: Don't Mask Them — Remove Them


EDITORIAL – October 2008
Small Perks, Big Motivation


FEATURE – July 2008
Carpet Equipment: Distributors Tout Low-Moisture Machines
End users can save on labor and chemicals while achieving better aesthetics, healthier facilities and longer carpet lives


UP CLOSE – June 2008
Floor Care: Vacuuming Hard Surface Floors
Recent studies find vacuuming to be an efficient alternative to dust mopping


FEATURE – April 2008
Brooms, Brushes & Mops
Managers comment on progress made to the handheld market and training techniques that are essential to the success and safety of a custodial team

FREETIME – April 2008
The Music Man


TECHTALK – April 2008
Mobile Device Policy Varies


MARKET PULSE – March 2008
Vital Products: Brooms, Brushes And Mops
Distributors have found success building sales relationships by selling conventional cleaning products

TECH CENTRAL – March 2008
Training Sales Reps On Mobile Devices


OPERATIONSLOG: CARPET CARE – February 2008
Low-Moisture Techniques: Quick, Easy, Eco-friendly
Carpets can look clean, smell and feel fresh, and maintain a high level of indoor air quality, with minimal disruption to occupants

CLEANING PROFESSIONAL'S FIELD GUIDE 2008 – January 2008
Mopping Safety And Ergonomics



TECH CENTRAL – October 2007
Streamlining Sales With Mobile Devices


FREETIME – October 2007
A 'Modest' Art Collector


EXECUTIVE INTERVIEW – October 2007
Industry Profile: Bob Armbruster, Clean Team Inc.
Strong employee commitment leads to company success

COVER STORY – September 2007
Performance Audits
How effective is your cleaning department? Evaluating operations through third-party assessments

OPERATIONSLOG: HAND TOOLS – September 2007
Color-Coding Brooms, Brushes and Mops
Some employees say, ‘A mop is a mop,’ but once we educate them on cross-contamination, they quickly grasp the difference

COVER STORY – August 2007
The Merits of Safety
Do you want better worker morale, lower absenteeism and improved productivity? It all starts with safety.

TECH CENTRAL – August 2007
Tools That Help Businesses Prosper


COVER STORY – July 2007
Front-line Workers: In Their Own Words
Front-line workers speak their minds on industry topics of interest

MARKET PULSE: WASHROOM CARE – July 2007
Help Customers Avoid The Costs Of Mold And Mildew
The presence of mold and mildew in a facility doesn't only affect human health, it can lead to lawsuits

CLEANING OPERATIONS: FLOOR CARE EQUIPMENT – June 2007
May The Power Be With You
Understanding the differences between various floor machine power options can make or break a cleaning program

FEATURE – April 2007
The Green Continuum
As the momentum towards green cleaning grows, cleaning managers find alternative ways to implement environmentally friendly cleaning practices

CLEANING OPERATIONNS: BROOMS, BRUSHES & MOPS – April 2007
Ergonomics: Less Pain, More Gain
If your back doesn’t ache, how do you know the floor is clean?

MARKET PULSE: FLOOR CARE – April 2007
Address Work-Related Injuries Through Ergonomics
The importance of preventing workplace injuries is growing, so extra attention needs to be paid to ergonomic design. Manufacturers detail the many modifications made to brooms, brushes and mops


CLEANING OPERATIONS: RESTROOM CARE – February 2007
Restroom: Not a 'One-Size-Fits-All' Proposition
Training, budget and the environment determine the best approach to restroom cleaning



CLEANING PROFESSIONAL'S FIELD GUIDE – January 2007
MICROFIBER
Understanding How Microfiber Works



TECH CENTRAL – December 2006
Sizing Up Downsized Gadgets



MARKET PULSE: FLOOR CARE – April 2006
Brooms, Brushes And Mops: A ‘Show & Tell’ Approach
When it comes to brooms, brushes and mops, end users’ concerns are pretty straightforward. product demos are the best way to differentiate hand tools ... but don’t ignore life-cycle savings


CLEANING OPERATIONS: VACUUMS – August 2005
Vacuuming 101: The Significance of Soil Removal
Your vacuuming game plan starts with an understanding of how critical the process is to your overall mission

CLEANING OPERATIONS: CARPET CARE – April 2005
Carpet Extraction: Systems That Get You Through
to the Next Deep Cleaning

Low-moisture carpet extraction keeps facilities up and running

COVER STORY – February 2005
Training: Promoted from within
How organizations meet the challenge of transitioning workers into supervisors


CLEANING OPERATIONS: HAND TOOLS – October 2004
Microfiber: A Closer Look at Microfiber’s Cleaning Benefits
The pros — and a few cons — regarding popular microfiber mops and cloths

COVER STORY – July 2004
Employment: Putting A Face On Housekeeping Management
How do you look compared to your peers?

MARKET PULSE: FLOOR CARE – June 2004
Are Imported Brooms, Brushes and Mops Lowering the Bar?
Manufacturers weigh in on the steady influx of foreign-made hand tools

OPERATIONS LOG – February 2004
Graffiti Psychology: Why Vandals Strike
Vandalism