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Cleaning Topic: Learn About k


MENSTRUAL PRODUCTS GO MAINSTREAM – November 2017
Push For Free Feminine Hygiene Products


MENSTRUAL PRODUCTS GO MAINSTREAM – November 2017
Schools Pilot Free Tampon Program


MENSTRUAL PRODUCTS GO MAINSTREAM – November 2017
Facilities Benefit From Offering Feminine Products


TEAMING UP ON GREEN CLEANING – November 2017
Sustainable Cleaning Is A Shared Responsibility


TEAMING UP ON GREEN CLEANING – November 2017
Communicating Green Cleaning Initiatives


FROM THE EDITOR – November 2017
Keeping Up With Industry Trends






HELPING CAMMY – October 2017
Freetime: Fundraising For Rett Syndrome Research



ANYTHING FOR THE CUSTOMER – October 2017
SouthEast LINK Offers As Many Services To Clients As Possible





BE DETERMINED TO PERSEVERE – September 2017
Book Club: Improve Your ‘Grit’ And Determination


A MODERN-DAY SPARTAN WARRIOR – September 2017
Freetime: Spartan Racing With Colleen Koscinski, MAC Janitorial Supply



PREVENTING CART CONTAMINATION – September 2017
Keeping Housekeeping Carts Clean


PREVENTING CART CONTAMINATION – September 2017
Cleaning Of Carts Gets Overlooked


PREVENTING CART CONTAMINATION – September 2017
Customizing Custodial Carts



A CLEAN SWEEP FOR SCHOOL BREAKFAST – September 2017
Cleaning Challenges With Breakfast In The Classroom


A CLEAN SWEEP FOR SCHOOL BREAKFAST – September 2017
A Team Effort Keeps Schools Clean


A CLEAN SWEEP FOR SCHOOL BREAKFAST – September 2017
Responding To Spills


A CLEAN SWEEP FOR SCHOOL BREAKFAST – September 2017
How New Programs Impact Cleaning


REPLACING MOPS WITH MACHINES REDUCES CONTAMINATION – August 2017
Case Study: Government Facilities Make Switch To Automated Equipment


EFFECTIVE AND EFFICIENT TIME MANAGEMENT – August 2017
Book Club: Time Management For Executives






CAN-DO CANISTERS – August 2017
Advantages To Canister Vacuums


CAN-DO CANISTERS – August 2017
Canister Vacuums Offer Ergonomic Benefits


CAN-DO CANISTERS – August 2017
Extending The Vacuum’s Reach


CAN-DO CANISTERS – August 2017
Caring For Canister Vacuums


TAKE A HIKE – July 2017
Freetime: Paul SerVaas Of Bar Keepers Friend Is Mountain Climber And Adventurer
Paul, president of Bar Keepers Friend, and his wife Marsha typically do two big hikes every year

A NEW WAY OF THINKING – June 2017
Book Club: The Value of Right-Brain Thinking For BSCs
This is a great book to read and process with your teammates, as it challenges conventional thinking

– June 2017
Jan-Pro Discovers Backpack Vacuum Efficiency
When used properly, a backpack vacuum cleans two to three times faster than an upright

UTILIZING ATTENDANCE SOFTWARE TO AVOID OVERTIME – April 2017
Case Study: Employee Time Tracking Software Helps BSC Service Baseball Park
BSC manages 50 employees at the Braves stadium with use of attendance software







EDUCATE AND ENGAGE – April 2017
School District Bucks Turnover Trends


EDUCATE AND ENGAGE – April 2017
Closing The Loop On Training Challenges


EDUCATE AND ENGAGE – April 2017
Identifying Emerging Cleaning Leaders



THE YEAR AHEAD FOR BSCAI – February 2017
Q&A With New BSCAI President Tom Kruse
Kruse shares his vision for the association




A HAUNTING IN IOWA – February 2017
Freetime: Mike Ossian, Ossian Inc., Produces Indie Horror Films Starring His Wife
Mike Ossian, Director of operations for Ossian, Inc., a Davenport, Iowa-based ice melt manufacturer, wants to make you scream


A QUICK READ ON RELATIONSHIP BUILDING – November 2016
Book Club: New Simon Sinek Book Teaches Teamwork
“Together Is Better” is a new way of communicating the inspirational about purposeful living and work

FIVE THOUSAND BIKES FOR CHRISTMAS – November 2016
Freetime: Dave Wood, Nilfisk, Helps Launch Free Bikes For Kids
Some call Dave Wood the “bike whisperer”

AVOIDING COMMON CARPET CLEANING MISTAKES – November 2016
Top Carpet Cleaning Mistakes For BSCs
There are plenty of things that can go wrong when it comes to carpet cleaning



TAKING THE VERTICAL APPROACH – October 2016
The Strategic Sell: Understanding Vertical Markets In Jan/san


THE ADVANTAGES OF LINEN-LIKE NAPKINS OVER LINEN – October 2016
Linen-like Napkins Offer Cost Savings, Branding Opportunities






TEACHING A CAT TO FETCH – September 2016
The Strategic Sell: Focus Training On Motivated Workers



SHEP HYKEN, DAN HEATH HEADLINE KEYNOTE ADDRESSES – September 2016
Shep Hyken, Dan Heath Headline Keynote Addresses




FLOOR CARE FOR ALL SEASONS – September 2016
Mats Protect Floors Throughout The Year
Changing weather means continuous challenges. Programs that protect floors year-round

OPENING THE DOOR TO CLEANING EFFICIENCIES – September 2016
Restroom Cleaning That Saves Time And Money
Streamlining cleaning processes in restrooms can save departments time and money

OPENING THE DOOR TO CLEANING EFFICIENCIES – September 2016
Streamlining Restroom Cleaning Processes


OPENING THE DOOR TO CLEANING EFFICIENCIES – September 2016
Cleaning Tools With Productivity Gains


TEACHING GREEN – September 2016
School Launches Cleaning For Health Program
Steps that Clarke County School District took to improve the health of their students and staff

TEACHING GREEN – September 2016
Healthy Schools: Getting Buy-In From Staff



JANITORS NEED ERGONOMICS, NOT INJURIES – August 2016
Prevent Workplace Injury With Proper Mopping Technique, Tools



CASE STUDY: AWARD-WINNING CLEANING SERVICE TRUSTS BACKPACK VACUUMS – August 2016
Cleaning Service Employees Prefer Backpack Vacuum Cleaners





DOWN AND DIRTY: SCHOOL SECURITY IS OF UTMOST IMPORTANCE – June 2016
Consider Employee Background Screening When Staffing Schools


ROUNDTABLE: ANSWERS TO THE STAFF SHORTAGES – June 2016
Staff Retention In Today’s Labor Market



THERE’S A CART FOR THAT – June 2016
Customizing A Cleaning Cart


THERE’S A CART FOR THAT – June 2016
Maximizing Space On Custodial Carts


THERE’S A CART FOR THAT – June 2016
Cleaning Carts That Are Attractive And Functional


THERE’S A CART FOR THAT – June 2016
Transitioning To New Carts



GREEN CLEANING INITIATIVES FOR HEALTHIER SCHOOLS – May 2016
Promoting Student Health And Sustainable Cleaning


GREEN CLEANING INITIATIVES FOR HEALTHIER SCHOOLS – May 2016
Measuring Green Cleaning Milestones


THE POWER OF PICKING – May 2016
How Technology Is Changing Warehouse Picking



CLOSING THE DOOR ON ODORS – May 2016
Controlling Restroom Odors From Inside The Stall


CLOSING THE DOOR ON ODORS – May 2016
Tackling Odor Issues In Women’s Restrooms


CLOSING THE DOOR ON ODORS – May 2016
Odor Control Techniques For Men’s Restrooms



CASE STUDY: HIGH-PERFORMANCE GREEN CLEANING WITH ENGINEERED WATER – April 2016
PathoSans Delivers Engineered Water To Park City, Utah




EARN AND LEARN – April 2016
Details Of A Custodial Apprenticeship Program



FIRST AID KITS HAVE NEW REQUIREMENTS – February 2016
Know The New First Aid Kit Standards



BREAKING BAD HABITS – February 2016
Management Tips To Get Departments Out Of A Rut






STRAPPING ON SAVINGS – February 2016
Tackling Vertical Surfaces With Backpack Vacuums


STRAPPING ON SAVINGS – February 2016
Benefits Of Vacuum Filters


STRAPPING ON SAVINGS – February 2016
Maintaining Mobility With Backpack Vacuums


STRAPPING ON SAVINGS – February 2016
Properly Fitting A Backpack Vacuum



BUILDING A STRONG NETWORK – November 2015
Advance Your Career With Networking And Professional Development


BUILDING A STRONG NETWORK – November 2015
Education Available Through ISSA


BUILDING A STRONG NETWORK – November 2015
Networking Opportunities At IEHA


BUILDING A STRONG NETWORK – November 2015
APPA Helps Managers Set Goals


BUILDING A STRONG NETWORK – November 2015
AHE Provides Networking And Education Options



ARE YOU READY FOR A CRISIS? – November 2015
Ten Tips For Developing An Emergency Plan


ARE YOU READY FOR A CRISIS? – November 2015
Developing An Emergency Evacuation Plan





PROTECT YOUR HOSPITAL FROM GOVERNMENT ‘FINES’ – October 2015
Preventing Hospital Acquired Infections And Readmissions Fines


PROTECT YOUR HOSPITAL FROM GOVERNMENT ‘FINES’ – October 2015
Products That Protect Against HAIs


MADE-TO-ORDER MATS – September 2015
Custom Walk-off Mats Offer Countless Possibilities


CASE STUDY: CENTRAL VALLEY FRANCHISES RELY ON BACKPACK VACUUMS FOR HEALTHY IAQ – September 2015
Improving Indoor Air Quality With Backpack Vacuums


IDEAS FOR GREEN CLEANING – October 2015
Greening Pest Control Processes




CLEANING CARTS COME WITH A SEA OF OPTIONS – August 2015
Factors To Consider Before Purchasing Cleaning Carts


CLEANING CARTS COME WITH A SEA OF OPTIONS – August 2015
Special Features Of Custodial Carts Increase Efficiencies


LEAD DON'T FOLLOW – June 2015
How To Make Your Business Stand Out



SAY GOODBYE TO DEAD STOCK – May 2015
Tips For Moving And Avoiding Dead Stock




LANDING SCHOOL ACCOUNTS – April 2015
How Contract Cleaners Can Stand Out In The Education Market


BATTERY BACKPACK VACUUMS SAVE TIME, LABOR COSTS – April 2015
New Batteries Make Backpack Vacuums Lighter, Longer Lasting





INDUSTRIAL SOAPS SHOULD BE HARDWORKING, BUT GENTLE ON HANDS – February 2015
The Right Industrial Soap Can Keep Employees Happy


TURNOVER TURNAROUND – February 2015
Reducing Employee Turnover In A Competitive Job Market



THE STRATEGIC SELL: STRATEGIZE YOUR SALES TACTICS – February 2015
Every Set Of Jan/San Sales Goals Needs A Marketing Plan




– November 2014
Ask For Employee Feedback



PEST PREVENTION TIPS – November 2014
How Integrated Pest Management Prevents Infestations


PEST PREVENTION TIPS – November 2014
Why Pest Management Matters


PEST PREVENTION TIPS – November 2014
Pest-Proofing Tips From Professionals


SCHOOLS BENEFIT FROM BACKPACKS – November 2014
Backpack Vacuums Improve Efficiency And Productivity


SCHOOLS BENEFIT FROM BACKPACKS – November 2014
Benefits to Using Backpack Vacuums


THE STRATEGIC SELL: BEWARE OF BACKORDERS – November 2014
Backorders Lead To Employee Disengagement




10 COMMONLY RECOGNIZED DISCIPLINARY OFFENSES – October 2014
Common Workplace Violations





BIG THINGS IN STORE AT ISSA/INTERCLEAN 2014 – October 2014
Learn Best Practices By Networking With Custodial Executives


BIG THINGS IN STORE AT ISSA/INTERCLEAN 2014 – October 2014
Benefits Of Attending ISSA/INTERCLEAN




– September 2014
Detroit Files For Bankruptcy



TAKE THE STAIRS TO SUCCESS – August 2014
Take The Stairs By Rory Vaden Is A Worthwhile Read


STUDYING THE SCHOOL MARKET – August 2014
BSCs Want To Provide School Cleaning Services




PREVENTING THE OFFICE OUTBREAK – August 2014
Cleaning Can Reduce Absenteeism In The Workplace





CUTTING THE CORD – August 2014
Battery Powered Backpack Vacuum Saves Time, Money




IMPROVE PRODUCTIVITY WITH BACKPACKS – August 2014
Advancements To Backpack Vacuums Result In Efficiencies


IMPROVE PRODUCTIVITY WITH BACKPACKS – August 2014
Improving Ergonomics For Backpack Vacuums


IMPROVE PRODUCTIVITY WITH BACKPACKS – August 2014
Proper Maintenance Of Backpack Vacuums



DEVELOP THE WEAK AND USE THE STRONG – August 2014
Assess And Streamline Your Department



GETTING TO THE ANSWERS – August 2014
Interview Question Recommendations


GETTING TO THE ANSWERS – August 2014
Training Challenges With New Recruits


GETTING TO THE ANSWERS – August 2014
Tips To Training New Staff


GETTING TO THE ANSWERS – August 2014
Managing And Resolving Staff Complaints


GETTING TO THE ANSWERS – August 2014
Advice For Disciplining Difficult Employees


GETTING TO THE ANSWERS – August 2014
How To Overcome Generational Struggles


GETTING TO THE ANSWERS – August 2014
Succession Planning For The Future Of The Department


STAFF SPENDING TOO MUCH TIME IN THE RESTROOM? – August 2014
Daily Tasks Required For Restroom Cleaning
Identify a simplified approach to workloading restrooms for daily cleaning

STAFF SPENDING TOO MUCH TIME IN THE RESTROOM? – August 2014
Tips To Developing Restroom Cleaning Times


STAFF SPENDING TOO MUCH TIME IN THE RESTROOM? – August 2014
Improve Restroom Cleaning Productivity


PUSHING CLEANING CARTS FORWARD – August 2014
Trends Toward Security And Construction Of Cleaning Carts



CLEANING WATERLESS URNINALS REQUIRES SPECIAL MAINTENANCE – June 2014
Benefits of Waterless Urinal Systems


CLEANING WATERLESS URNINALS REQUIRES SPECIAL MAINTENANCE – June 2014
Cleaning Waterless Urinals The Right Way


IS CLEANING A 'MISERABLE' JOB? – June 2014
Recommended Reading: The Three Signs Of A Miserable Job


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS – June 2014
Using Preportion Chemical Packets With Autoscrubbers


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS – June 2014
Chemical Packets Provide Convenience and Dilution Control


SIMPLIFY FLOOR CARE WITH PREPORTIONED CHEMICALS FOR AUTOSCRUBBERS – June 2014
Chemical Preportioners: Take The Guesswork Out of Inventory Control


DAY CLEANING CALLS FOR QUIETER VACUUMS – June 2014
Cleaning Without Disturbing Building Occupants


DAY CLEANING CALLS FOR QUIETER VACUUMS – June 2014
Janitronics Makes The Switch To Low-decibel Vacuums


DAY CLEANING CALLS FOR QUIETER VACUUMS – June 2014
Tips for Maintaining Vacuum Peformance


DAY CLEANING CALLS FOR QUIETER VACUUMS – June 2014
Reducing The Risk of Hearing Damage From Vacuuming


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES – June 2014
Disinfecting Against Antibiotic-resistant Bacteria


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES – June 2014
Types of Disinfectants Used in Healthcare Facilities


BATTLE SUPERBUGS WITH SHORTER DWELL TIMES – June 2014
Targeting Disease-causing Pathogens


HEALTHCARE CLEANING – June 2014
Healthcare Markets Provide Opportunities for BSCs


TEACHING GERM WARFARE – June 2014
Breaking Down How Germs Are Spread


TEACHING GERM WARFARE – June 2014
Explanation Of The Five Levels Of Clean
Surfaces custodians should focus on in an effort to reduce the spread of infection

TEACHING GERM WARFARE – June 2014
Chemicals And Equipment That Fight Infections
Surfaces custodians should focus on in an effort to reduce the spread of infection

PREVENTATIVE MAINTENANCE – June 2014
Developing A Strong Preventative Maintenance Program For Floor Equipment
Doing so can improve departmental productivity, improve sustainability and mean a cleaner facility

PREVENTATIVE MAINTENANCE – June 2014
Maintenance Tips for Floor Equipment
Why it is important for custodial managers to develop a plan and train staff to properly maintain floor equipment

THE SMELL OF SUCCESS – June 2014
How To Identify The Source Of Foul Odors
Identifying problem areas and techniques for removing foul odors from restrooms

THE SMELL OF SUCCESS – June 2014
Common Scents And How To Fight Odors


HOW WELL DO YOU KNOW YOUR CUSTOMERS? – June 2014
Customer Segmentation Offers A Snapshot of Your Business


HOW WELL DO YOU KNOW YOUR CUSTOMERS? – June 2014
Avoiding ‘Service-drain’: Measuring Customer Profitability


HOW WELL DO YOU KNOW YOUR CUSTOMERS? – June 2014
Discover The Power of Market Data Analysis


HOW WELL DO YOU KNOW YOUR CUSTOMERS? – June 2014
Targeting Key Sales Accounts


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER – April 2014
Understanding The Science Behind Activated Water


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER – April 2014
Selecting The Right Electrolyzed Water Product


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER – April 2014
Independent Tests Back Activated Water Claims


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER – April 2014
Weighing The Cleaning Efficiency of E-water Solutions


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER – April 2014
Common Uses For Activated Water Products


MANUFACTURER ROUNDTABLE: TURNING WATER INTO A POWERFUL CLEANER – April 2014
Use E-water With Standard Cleaning Tools and Processes


WHEN THE GOING GETS TOUGH – June 2014
Workloading And Productivity From Products


WHEN THE GOING GETS TOUGH – June 2014
Custodial Workloading Does More With Less


2014 READER SURVEY – June 2014
Facility Cleaning Decisions 2014 Reader Survey


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS – May 2014
Hand Dryer Manufacturers Address the 'Water Issue'


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS – May 2014
New Hand Dryer Accessories Divert Water From Restroom Walls and Floors


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS – May 2014
Hand Dryer Water Collection Includes Reservoirs and Absorbent Ceramic


WET, DRIPPING HANDS CREATE UNSANITARY RESTROOMS – May 2014
Prevent Germs With Hand Dryer Mats



BOOST HAND WASHING COMPLIANCE – May 2014
Hand Hygiene Monitoring and Surveillance Systems


BOOST HAND WASHING COMPLIANCE – May 2014
Engage Staff To Increase Handwashing Compliance Rates



COVER STORY: MOBILE COMMERCE – May 2014
Springfield Paper Company Goes Mobile



COVER STORY: MOBILE COMMERCE – May 2014
M-commerce Has Landed


COVER STORY: MOBILE COMMERCE – May 2014
Understanding Mobile Optimization


COVER STORY: MOBILE COMMERCE – May 2014
Young Buyers Fueling B2B Mobile Sales


COVER STORY: MOBILE COMMERCE – May 2014
Choosing Mobile Optimization Methods


CALCULATE THE RIGHT PRICE – April 2014
Workload Analysis Starts With Measuring Cleanable Space


CALCULATE THE RIGHT PRICE – April 2014
BSCs Invest In Workloading Software, Education


CAPITOL GAINS, DISTRIBUTOR LOSSES – May 2014
GSA Proposes Changes To JanSan Requisition Channels


CAPITOL GAINS, DISTRIBUTOR LOSSES – May 2014
What Is The Federal Strategic Sourcing Initiative?



CAPITOL GAINS, DISTRIBUTOR LOSSES – May 2014
Critics Question JanSan FSSI's Benefits


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS – April 2014
CDC: 35 Percent of Occupational Diseases Are Skin-related


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS – April 2014
Avoid Dry, Cracked Hands With Moisturizing Hand Sanitizer


BSCS CAN HELP PREVENT OCCUPATIONAL DERMATITIS – April 2014
Matching Hand Soap To The Industry Setting


IS YOUR COMPANY AN OPEN BOOK? – May 2014
Open Book Management Can Improve Sales Reps' Behavior


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE – April 2014
High-tech Time Monitoring


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE – April 2014
Make Electronic Timekeeping HR Policy


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE – April 2014
Preventing Time Theft In The Janitorial Industry


MANAGE EMPLOYEES WITH TIMEKEEPING SOFTWARE – April 2014
Staying On Top Of Employment Laws





PROVIDING VALUE: THE PROOF IS IN THE NUMBERS – April 2014
What's The Value of Cleaning Expertise?


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS – April 2014
Positive Customer Experiences Can Trump Price Tags


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS – April 2014
Quantifying and Documenting Value-added Services


PROVIDING VALUE: THE PROOF IS IN THE NUMBERS – April 2014
Drilling Down Cleaning Customer Needs


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS – April 2014
Preserving the Life of Chemical Proportioner Systems


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS – April 2014
Tips For Removing Build-up In Chemical Dispensers


DIY MAINTENANCE FOR CHEMICAL PROPORTIONERS – April 2014
Signs A Chemical Dilution Unit Is Malfunctioning


FOUR HIRING MISTAKES TO AVOID – April 2014
Four Job Interview Mistakes Employers Commonly Make


LABOR AND THE LAW – April 2014
Employer Obligations For Health Laws


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING – April 2014
How To Prevent Carpet Wicking


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING – April 2014
Cleaning Carpets for Occupant Health


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING – April 2014
Maintain Carpet Appearance


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING – April 2014
Hard Floors Vs. Carpet Debate


MANUFACTURER ROUNDTABLE: GETTING CUSTOMERS ON BOARD WITH PROPER CARPET CLEANING – April 2014
Spot Cleaning Tips


VACUUMS: FINDING A PERFECT MATCH – April 2014
Backpack Vacuums That Improve Productivity


NEVER FORGET TO RESTOCK RESTROOM DISPENSERS AGAIN – April 2014
Restroom Dispenser Restocking Tips




BOOK CLUB: ADVICE FROM UNEXPECTED PLACES – February 2014
Recommended Reading: Lead For God's Sake


IN THE FIELD: WINDOW CARE – February 2014
Reduce Worker Injuries With Water-fed Cleaning Poles


IN THE FIELD: WINDOW CARE – February 2014
Purified Water Leaves Windows Streak-free


IN THE FIELD: WINDOW CARE – February 2014
Automatic Window Cleaning Systems Save Time and Money


IN THE FIELD: WINDOW CARE – February 2014
Clean Glass Faster With Self-climbing Window Washer Tools


K-12 SCHOOLS: IDEAL FACILITIES FOR GREEN CLEANING – February 2014
H2Only Renewable Cleaning Puts Water Tech Into Practice


K-12 SCHOOLS: IDEAL FACILITIES FOR GREEN CLEANING – February 2014
Commercial Cleaning Corp. Shares Green School Cleaning Guidelines


HE’D RATHER BE (ICE) FISHING – February 2014
Freetime: Jerry Gibbs, Nilfisk-Advance


DELEGATE WITHOUT DISCOURAGING – April 2014
Delegating Sales Tasks As A Branch Manager


LEARN BIG IDEAS IN THE BIG APPLE – February 2014
WFBSC 2014 Congress Comes To New York




UPCLOSE: RIDE ALONG – February 2014
The Evolution of Commercial Floor Machines


UPCLOSE: RIDE ALONG – February 2014
Ease Janitor Fatigue With Ride-on Auto Scrubbers



UPCLOSE: RIDE ALONG – February 2014
Taking A Shine To Ride-on Burnishers


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? – February 2014
More Buildings Are Outsourcing Facility Operations


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? – February 2014
Avoiding Third-party Cleaning Contracts


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? – February 2014
BSCs Join Forces With Facility Management Firms


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? – February 2014
Branding BSCs As Valuable Cleaning Experts


COVER STORY: ARE FACILITY MANAGEMENT COMPANIES TAKING OVER THE WORLD? – February 2014
Make Cleaning Professional


CUSTOMER SERVICE: IN THE DRIVER'S SEAT – February 2014
Your Delivery Drivers See Customers More Than Salespeople


CUSTOMER SERVICE: IN THE DRIVER'S SEAT – February 2014
Drivers Are Brand Ambassadors


CUSTOMER SERVICE: IN THE DRIVER'S SEAT – February 2014
Use Product Deliveries As Sales Opportunities


CUSTOMER SERVICE: IN THE DRIVER'S SEAT – February 2014
Getting Drivers On Board With Customer Service Training


UPCLOSE: A PERSONAL TOUCH – February 2014
Spreading The Message With Dispenser Ads


UPCLOSE: A PERSONAL TOUCH – February 2014
Benefits of Restroom Branding


UPCLOSE: A PERSONAL TOUCH – February 2014
Restroom Advertising In Action


A SYSTEM FOR SUCCESS – February 2014
Benefits of Flat Mopping Systems
Concordia University's switch to microfiber flat mops

A SYSTEM FOR SUCCESS – February 2014
Mopping Systems Create Cleaning Efficiencies


– February 2014
Does A Snow Day Mean No Pay?



CLEANING UP BLOOD IS NOT THE SAME AS A TYPICAL SPILL – February 2014
How To Clean Blood


UPCLOSE: WIPE AWAY HOSPITAL ACQUIRED INFECTIONS – February 2014
Cloth Vs. Disposable Towels


CHOOSE THE CARROT OVER THE STICK – February 2014
Use Sales Goals To Reward, Not Punish, Sales Reps




UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM – November 2013
Proper Carpet Care Starts With A Plan


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM – November 2013
What's The Difference Between A Spot and A Stain?


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM – November 2013
Maintain The Life Of Carpet With Interim Cleaning


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM – November 2013
Minimize Downtime With Effective Carpet Extractor Machines


UPCLOSE: BUILDING A COMPLETE CARPET CARE PROGRAM – November 2013
Carpet Drying Tools Reduce Resoiling


COVER STORY: GIANT COMPETITION – November 2013
AmazonSupply Is Changing Customer Expectations


COVER STORY: GIANT COMPETITION – November 2013
SEO Is The Key To Driving Web Traffic, e-Commerce



COVER STORY: GIANT COMPETITION – November 2013
Keeping The ‘Human Touch’ Alive During The Sales Process


COVER STORY: GIANT COMPETITION – November 2013
SEO Is Changing With Hummingbird Speed



IN THE FIELD: BEST PRACTICES FOR GROUT CLEANING – November 2013
Prevent Grout Cleaning Mistakes


SUSTAINABILITY: LEED V4 – November 2013
Green Cleaning Loses LEED EBOM Credit


SUSTAINABILITY: LEED V4 – November 2013
LEED EBOM v4 Expands Green Cleaning Prerequisite


THE DIRT ON WICKING – November 2013
Exposing Carpet Care Culprits That Lead To Soil Wicking



WALK OFF WINNER – October 2013
Minimize Dirt with Walk-Off Matting


WALK OFF WINNER – October 2013
Routine Cleaning Of Walk-Off Matting


UPCLOSE: DECODING DUST MOPS – October 2013
Looped-end Vs. Cut-trim Mop Heads


UPCLOSE: DECODING DUST MOPS – October 2013
Industry Moves Toward Microfiber Dust Mops


UPCLOSE: DECODING DUST MOPS – October 2013
Synthetic Dust Mops Last Longer and Are More Durable


UPCLOSE: DECODING DUST MOPS – October 2013
Velcro Mop Backings Expected To Stick Around


BOOK CLUB: THE GREAT GAME OF BUSINESS – October 2013
Run An Open-Book Business


SM SALES SURVEY: SLOW GROWTH – October 2013
Redefining The Distribution Sales Model


SM SALES SURVEY: SLOW GROWTH – October 2013
Successful Distributors Sell Solutions, Not Products


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE – October 2013
Read an Excerpt From Mark Dancer's New Software Guide: "Getting the Most Out of CRM"


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE – October 2013
Manage The Sales Pipeline With CRM Software


TECHNOLOGY: TOP 10 REASONS TO USE CRM SOFTWARE – October 2013
CRM Software Reports Improve Sales Forecasts and Planning


MANUFACTURER ROUNDTABLE: ODOR CONTROL – October 2013
Odor Control Tips For Smelly Kitchen Drains and Waste Receptacles


BUYING GROUPS: MEMBER BENEFITS – October 2013
Expand Your Reach With A Jan/San Group Purchase Organization


LABOR AND THE LAW – October 2013
Improper Worker Classification Leads To Litigation



MARKETING: BE SOCIAL – September 2013
Do You Have A Social Media Team?


MARKETING: BE SOCIAL – September 2013
Grow Your Company With LinkedIn Groups


MARKETING: BE SOCIAL – September 2013
Using B2B Social Media Marketing To Build Your Brand


MARKETING: BE SOCIAL – September 2013
#Networking On Twitter


MARKETING: BE SOCIAL – September 2013
Create A Successful Social Media Campaign


MARKETING: BE SOCIAL – September 2013
Social Media Tips


THE HYGIENIC BENEFITS OF PAPER TOWELS – September 2013
America Has A Hand Hygiene Problem


GHS COUNTDOWN – September 2013
Global Commerce Drives GHS Chemical Labeling


GHS COUNTDOWN – September 2013
HazCom History: The “Right To Know” Act


GHS COUNTDOWN – September 2013
Learning The GHS Glossary



GHS COUNTDOWN – September 2013
Help Employers Meet The GHS Training Deadline



UPCLOSE: FLOOR CARE WISE BUYS – September 2013
Increase Value With Multi-Task Floor Machines


UPCLOSE: FLOOR CARE WISE BUYS – September 2013
Floor Equipment Training Matters


UPCLOSE: FLOOR CARE WISE BUYS – September 2013
Floor Care Equipment Buyers Place Ease-of-use Over Price


UPCLOSE: FLOOR CARE WISE BUYS – September 2013
Finding Floor Machines Built To Last


IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS – August 2013
Feel The Difference With High Quality Foam Hand Soap


IN THE FIELD: PAMPER TENANTS WITH LUXURY FOAM HAND SOAPS – August 2013
Boost Hygiene — And Your Business — With Luxurious Hand Soaps


SALES COLUMN – September 2013
Trivial Tasks Distract Salespeople



CHARITY RIDER – September 2013
Freetime: Jeff Lannon, Pro-Link


UPCLOSE: CLEANING IS NOT THE SAME AS DISINFECTING – August 2013
Disinfecting For Health


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS – August 2013
Aligning Cleaning And Disinfecting Procedures In Schools


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS – August 2013
Green Disinfectant Options


UPCLOSE: A HEALTHIER APPROACH TO DISINFECTING SCHOOLS – August 2013
Disinfecting Child Care Centers


SUSTAINABILITY STANDS OUT – August 2013
Embracing Sustainable Practices In Business



SUSTAINABILITY STANDS OUT – August 2013
Seal The Deal With Cleaning Case Studies



SUSTAINABILITY: THE NEW LEED BRINGS CHANGE – August 2013
U.S. Green Building Council Updates LEED Cleaning Requirements


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE – August 2013
New LEED v4 Green Cleaning Points and Requirements


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE – August 2013
Stricter Requirements for LEED Credit


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE – August 2013
LEED Eligible Equipment And More


SUSTAINABILITY: THE NEW LEED BRINGS CHANGE – August 2013
Distributors Important Role in LEED v4 Certification


WATCH OUT FOR WARNING SIGNS – August 2013
The 'Right To Know' About Chemical Hazards





SUPPLY & COMMAND – August 2013
FSSI JanSan Could Devastate Small Suppliers




UPCLOSE: MATTING FOR THE ENTIRE FACILITY – August 2013
Stop Dirt At The Door With Exterior Floor Mats



ONE MAN VS. THE UNION – August 2013
Dave Bego Urges SEIU To 'Fish Or Cut Bait'



LABOR AND THE LAW – August 2013
What Not To Ask During A Job Interview


LABOR AND THE LAW – August 2013
Off-limit Pre-Employment Inquiries


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS – August 2013
How To Spot Green Floor Maintenance Equipment


MANUFACTURER ROUNDTABLE: FLOOR EQUIPMENT CONCERNS – August 2013
Ride-on Floor Scrubbers Vs. Walk-behind Floor Scrubbers


STRENGTH IN NUMBERS – August 2013
Cutbacks at Chicago Public Schools


LEFT OUT IN THE COLD – August 2013
Standards For Green Ice Melt Are Lacking



REALITY CHECK – September 2013
Do You Set Realistic Sales Goals?


REALITY CHECK – September 2013
High Sales Expectations Have a Hidden Cost




IN THE FIELD: ERGONOMIC MOPPING EQUIPMENT AND TECHNIQUE – June 2013
Reduce Injuries With Ergonomic Mops


IN THE FIELD: MOPS – June 2013
Training Employees On Proper Mopping Techniques


IN THE FIELD: TOILET TISSUE GOES TOUCH-FREE – June 2013
Touchless Toilet Paper Dispensers – There's More Than The ‘Cool Factor’


IN THE FIELD: RESTROOM CARE – June 2013
Any Market Can Benefit From Automatic Toilet Tissue Dispensers


DO NOT LET EXPERIENCED SALES REPS RESIST CHANGE – August 2013
Experienced Sales People Resist Change


BUNDLING YOUR BRAND – June 2013
Marketing Private Label Lines



READY TO UNPLUG – June 2013
Are Battery-Powered Vacuums Worth The Cost?







HEALTHCARE CLEANING: HOSPITAL ACQUIRED INFECTIONS – June 2013
Cleaning For Hospital-Acquired Infections
With the right products and procedures, BSCs can prevent the spread of Norovirus, C. diff, MRSA and CRE

MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS – June 2013
High Concentration Chemical Packs


MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS – June 2013
Preventing Employee Theft Of Preportioned Chemical Packs


MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS – June 2013
Diluting With Preportioned Packets Over Wall-Mounted Chemical Dispensing Systems
In this article, industry manufacturers answer common questions asked by building service contractors.

MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS – June 2013
Understanding Proper Dilution of Preportioned Chemical Packs


MANUFACTURER ROUNDTABLE: PREPORTIONED CHEMICALS – June 2013
Gauging The Safety of Preportioned Chemical Packets



SPENDING YOUR SALES TIME WISELY – June 2013
Spending Your Time Wisely On High-Potential Sales Accounts









HOSPITAL-GRADE CLEANING PAYS OFF IN ANY MARKET – April 2013
Tailoring Infection Control Programs to the Market



TAKE A SHORTCUT TO SUCCESS – April 2013
BSC Book Review: Shortcut To Prosperity




STRIP AND RECOAT FLOORS LESS OFTEN – April 2013
BSC's Ramp Up Floor Maintenance Programs





EASY RESTAURANT CLEANING – May 2013
The Cleaning Power of Wet Wipes


WHEN SHOULD SALES MANAGERS GO ON FIELD VISITS? – May 2013
Sales Managers Need To Make In-Person Sales Calls, Too






TRACKING TRENDS WITH ERP – May 2013
Tapping into ERP Intelligence












THE SOCIAL NETWORK – April 2013
BSCs Tap Into Social Media to Attract Talent




THE SOCIAL NETWORK – April 2013
Social Profiling


THE SOCIAL NETWORK – April 2013
Privacy Paradox: Understanding Social Media Law


COMMERCIAL HAND DRYERS IN HIGH DEMAND – April 2013
With Improved Technology Hand Dryers Capture New Markets




WARNING SIGNS – April 2013
OSHA HazCom Rules are Changing


WARNING SIGNS – April 2013
Looking Back at OSHA Workplace Safety Laws


WARNING SIGNS – April 2013
Learning the GHS language






PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE – April 2013
Revised OSHA Walkway Requirements on the Horizon


PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE – April 2013
OSHA Floor Audits Require a 'Qualified Person'


PREVENT SLIPS AND FALLS AS A VALUE-ADDED SERVICE – April 2013
Certified Distributors Can Provide Walkway Audits

















– February 2013
Spec’ing the Collaborative Workplace
The colloaborative workplace demands a new bidding process for BSCs


– February 2013
Cleaning the Collaborative Workspace
As commercial offices create a more collaborative workspace, BSCs must rethink cleaning specs


– February 2013
Embracing Service Tracking Software Takes Time
Employees must be trained and comfortable with the technology

– February 2013
Alternatives to Lawsuits: Mediation and Arbitration
Understand to the difference between mediation and arbitration and avoid the cost of defending a lawsuit


– 3/12/2013
AFFLINK Adds New Members


– February 2013
Six Tips For Developing A Sales Superstar
There is no cut-and-dried process for creating a sales superstar, but sales managers can certainly help develop standout reps



– February 2013
How ISSA and CIRI Developed The Clean Standard: K-12
Scientists are using research to test school surfaces and define the true meaning of clean

– February 2013
Setting K-12 School Cleaning Standards
ISSA and CIRI are developing the Clean Standard: K-12 to standardize cleaning in schools


– February 2013
Should Kids Use Hand Sanitizer?
Manufacturers discuss whether it's safe for kids in schools to use hand sanitizer


– February 2013
Immigration Reform 2013 Update
Four possibilities for immigration reform. Each would impact the commercial cleaning industry


– February 2013
Setting Sales Manager Goals
Salespeople aren’t the only employees who benefit from clearly defined goals. Create activity and personal development goals for managers













– November 2012
Better Customer Service In Four Steps
All salespeople say they have better customer service. Here is how to prove it


– November 2012
BSCs Benefit From Right-to-Work Legislation
Understanding key concepts of right-to-work laws and how they can help building service contractors fight unions













ASHKIN ON SUSTAINABILITY – November 2012
As Implied By Hurricane Sandy, Climate Change Is Real
How BSCs can help prepare themselves and customers for weather-related emergencies


– November 2012
A Small Marketing Budget Will Kill A Start-Up Company
It can take years to land enough clients to be profitable. Without a budget for sales and marketing, companies are doomed to fail

– November 2012
Kelsan's Energy Efficient Warehouse Cuts Energy Consumption In Half
The award-winning lighting reduces annual energy costs by $30,000


– November 2012
NLRB Decisions Impact Non-Union Companies
Changes affect union postings, social media, firing employees, investigations and elections


– November 2012
Janitorial Buying Groups Provide Networking Benefits At Member Conferences
Distributors come together at buying group meetings to network, learn industry trends and have fun




ASHKIN ON SUSTAINABILITY – September 2012
Sustainability: Look For It At ISSA/INTERCLEAN 2012
Sustainability tips for trade shows and beyond

– October 2012
Get More 'Proactive' Inside Sales Calls
Inside sales reps are reactionary by nature. Trying to change them is a tough task; here are four steps to try, but only if you must

– October 2012
Retaining Warehouse Workers and Delivery Drivers
Finding the right driver or warehouse worker is only part of the challenge. Distributors need to know how to hold on to the best employees





– September 2012
Freetime: Mark Rathkey, Miller Marketing Associates
Mark Rathkey, sales representative for Miller Marketing Associates is a magician





– September 2012
Managing Generation Y Salespeople
Generation Y wants it all now. Here are tips when hiring and managing current Millennial sales reps

– 9/18/2012
AFFLINK Welcomes Lalema


– September 2012
Three Warehouse Inventory Management Tools
Voice picking, pick to light and RFID can help create more accurate and productive warehouses

MANUFACTURER ROUNDTABLE – September 2012
When To Empty Dirty Mop Water
Janitors should try and separate clean from dirty water, but when they can’t, water should be changed frequently


– August 2012
Bulk Soap Dispensers: Examining The Potential For Bacterial Contamination
Study discovers contamination even in soaps with preservatives meant to prevent it

– September 2012
Cleaning Frequencies: Who Cleans This and How Often?
Taking a close look at cleaning frequencies


– August 2012
ANSI Safety Standards Reduce Slip-and-Fall Accidents
ANSI/NFSI safety standards provide benchmarks for departments looking to prevent slip-and-fall accidents


– August 2012
Determining Your Sales Rep To Sales Manager Ratio
There are many variables that will impact the number of sales reps each sales manager can oversee






YOUR TWO CENTS – June 2012
Who Is Your Mentor?
Every month, we ask BSCs a different question; these are their responses.

COVER STORY – June 2012
Product Labeling: Examining The Push For Ingredient Disclosure Laws
Protecting janitorial workers is a priority for environmental groups lobbying for full ingredient disclosure mandates




– June 2012
Coverall's New CEO
Rick Ascolese takes over Coverall Health-Based Cleaning Systems



ASHKIN ON SUSTAINABILITY – June 2012
LEED 2012 Postponed, Renamed LEED v4
LEED v4 changes cleaning credits




– June 2012
Sales Meeting Agendas That Work
Stop hosting boring sales meetings and create agendas that will improve salespeople performance













ASHKIN ON SUSTAINABILITY – April 2012
Reducing Energy Consumption For Customers
Tips to help create a "culture of sustainability"

– May 2012
Customer Segmentation Can Boost Sales
Separate customers by spending habits and dedicate more time to clients with the highest buying potential


– April 2012
Six Reasons To Sell Your Company…Now
If mid-market distributors want to sell their companies, they should act before 2014

– April 2012
Carpet Drying Times






– April 2012
The Evolution of Green Carpet Cleaning
Looking at the big picture in terms of green products and processes

– April 2012
Understanding The Need for Disinfection
Answers to some of the most common disinfection questions


– April 2012
Teach Old Salespeople New Tricks
Breaking salespeople out of their comfort zones, even when the company president stands in the way


YOUR TWO CENTS – March 2012
What Skills Or Traits Do You Look For In A Janitor?
All of this month's contributors are active on Google+, a recent addition to the social media landscape. Find them, and Contracting Profits' page, at plus.google.com.

– March 2012
Freetime: Mike Nitto, Golden Star Inc.
The microfiber division manager kickboxes for exercise


– March 2012
Hawaii's Team Clean Inc. Stays True To Island Values
Raising the standards of cleaning as a profession, one employee at a time

– March 2012
Supervisors: The First Line Of Defense Against Unions
Supervisors represent the face of the company to the front-line workforce. What they say and do will impact employees’ willingness to join a union.

ASHKIN ON SUSTAINABILITY – March 2012
Set Realistic Sustainability Goals
Goals can inspire sustainable initiatives, but unrealistic expectations can discourage efforts



– February 2012
Permanently Pressed
Kendal at Hanover perfects its approach to laundry services


– March 2012
Letter To The Editor: Attracting Young People To The Jan/San Industry
Distributors should be encouraging, not scaring away, the next generation to join the jan/san industry

– March 2012
Determining The Number of Sales Calls To Make Per Day
Tips for quantifying expectations for each salesperson



YOUR TWO CENTS – February 2012
What Is Your Company's Biggest Challenge In 2012?





BSC PROFILE – February 2012
Varsity Facility Services: Like Father, Like Son
New CEO Eric Luke hopes to build on the foundation of success his father helped establish

– February 2012
Varsity Facility Services: From One Generation To The Next
Eric Luke is the new CEO, but his father, Arlo, held down the fort for nearly three decades


ASHKIN ON SUSTAINABILITY – February 2012
Creating A Sustainability Team
A successful sustainability team will include members from all company departments

– February 2012
Software Customization Gives BSCs Competitive Edge
End-user software can be tailored for individual customers and specific account requirements



– February 2012
Waging A Perpetual Campaign Against Organized Labor
The NLRB is making it easier for unions to recruit new members. How employers can fight back








– January 2012
Get Used To Hearing "No"
Salespeople need to be accustomed to rejection and always push for a resolution





– November 2011
The Ghost Of The Employee Free Choice Act
The Labor movement may gain momentum thanks to the National Labor Relations Board




– 12/30/2011
CP Connects On Google+






ASHKIN ON GREEN – November 2011
BSCs Plan For Success In 2012



– November 2011
E-mail Marketing: Before Hitting Send
Important steps need to be taken by distributors prior to adding an e-mail component to their marketing efforts


– November 2011
Courting A Customer's Inbox
E-mail marketing encourages online ordering and builds stronger customer relationships



YOUR TWO CENTS – October 2011
How Often Do You Perform Cleaning Inspections?











– September 2011
Arizona Custodians Strap On Their Backpacks
Mesa Public Schools support the use of backpack vacuums and tout their many benefits






MANUFACTURER FORUM – September 2011
Convincing Employees To Use Backpack Vacuums
In this article, industry manufacturers answer common questions asked by building service contractors.





YOUR TWO CENTS – August 2011
How Do You Motivate Your Sales Team?





EDITORIAL – August 2011
Contracting Profits Redesigns Websites



SALES COLUMN – August 2010
Motivating Complacent Sales Reps


– August 2011
Custodial Teams Are Atwitter Over Social Media
Networking and training are made easier through the use of social sites



– August 2011
Departments "Like" Social Media Benefits
Traditionally slow to adapt to change, many departments are experiencing significant communication benefits to social media sites


– 8/2/2011
Hill And Markes Moves



MARKET PROFILE: EDUCATION – June 2011
In Schools, Cleaning For Health Prioritizes Children's Wellness
As outsourcing of educational accounts continues to rise, BSCs are developing partnerships by providing green expertise

SALES COLUMN – July 2011
Why Straight Commission Plans Don’t Work


– June 2011
Hospitals Target Infection Control Issues
Hospitals focus on providing safe environments through cleaning for health


ASHKIN ON GREEN – June 2011
Why Green And Sustainable Are Not The Same


– June 2011
Sanitization Is Top Priority in Health Care
Hospitals focus on providing safe environments through cleaning for health








– May 2011
Video Communication: The Next Frontier
Technology and marketing consultant Terry Brock discusses ways cleaning industry professionals can connect using video.



ASHKIN ON GREEN – May 2011
Sustainability Is Simply Good Business





YOUR TWO CENTS – April 2011
How Is Your Company Embracing Sustainability?


ASHKIN ON GREEN – April 2011
Contractors' Role In Earth Day


ONE-ON-ONE – May 2011
One-On-One: Vince Schmidt, Lakeland Supply Inc.
Motivating employees with fun and faith


FROM THE EDITOR – April 2011
Attracting A Younger Workforce


TECHNOLOGY – April 2011
Customer Service Gets Social
Social media sites such as Twitter and Facebook are inexpensive, efficient ways for distributors to reach clients

YOUR TWO CENTS – March 2011
What Skills Do You Value Most In A Supervisor?


COVER STORY – March 2011
Customer Screening
BSCs are heading into new business partnerships with caution. Why vetting prospects is more important today


SOAP – March 2011
The Biggest Soap Seller
Distributors find bulk soap sales are outpacing cartridge sales

WAREHOUSE MANAGEMENT – March 2011
Slimming Down In The Warehouse
By shrinking their aisle width and stocking product to the ceiling, distributors are able to better utilize their existing warehouse space



ASHKIN ON GREEN – February 2011
Ingredient Disclosure: Proof Of Green



FROM THE EDITOR – February 2011
Back To Basics


EDITORIAL – February 2011
New Additions For A New Year


TECHNOLOGY – February 2011
Voice Picking: Loud And Clear
Voice directed order-picking software decreases warehousing errors and increases customer service

TECHNOLOGY – February 2011
Voice Resonates Beyond Picking


LETTER TO THE EDITOR – January 2011
History Proves Education Is Indispensable


OBITUARIES – November 2010
SM Loses Colleague And Good Friend


COVER STORY – November 2010
Got Safety?
Decrease costs, strengthen company culture and keep employees healthy by preventing accidents and injuries


AROUND THE INDUSTRY – November 2010
Study Identifies The Germiest School Surfaces



YOUR TWO CENTS – October 2010
How Do You Motivate Frontline Workers?


FEATURES – October 2010
Coming Clean On Hand Soap
Hand soaps can be easily contaminated — making them a "playground" for bacteria

COVER STORY – October 2010
Underground Economy
Illegal subcontracting and worker misclassification: the cleaning industry's dirty little secrets

ASHKIN ON GREEN – October 2010
See Green At ISSA/INTERCLEAN


DILUTION CONTROL – October 2010
Maximizing Chemicals In Cramped Janitorial Closets


BOOK EXCERPT – October 2010
Are Your Salespeople Paid Fairly?
'How to Become an Exceptional Distributor Sales Leader' presents sales solutions, including compensation plans

COVER STORY – October 2010
In The Red
How much distributor profit accompanies a customer's order out the door? Tips for streamlining the order filling process

YOUR TWO CENTS – September 2010
What Was Your Company's Biggest Mistake?


ASHKIN ON GREEN – September 2010
Social Equity As The Next Step Of The Green Movement


UP CLOSE: FLOOR CARE – September 2010
Trending Towards Smaller Machines
Compact autoscrubbers have caught on in Europe. Is the United States ready for the economical opportunities these machines offer?

FREETIME – September 2010
Ready For Takeoff




OBITUARIES – August 2010
Industry Mourns Loss Of Three Veterans



ONE-ON-ONE – August 2010
A Distributor's Growing Gains
How Hill & Markes Inc. distinguished itself


UP CLOSE: TOWEL & TISSUE – August 2010
Know Your Green Paper Certifications
Green paper products come with a laundry list of certifications. Breaking down what each one means

FREETIME – August 2010
The Green-thumbed Distributors


FROM THE EDITOR – August 2010
Put Cleaning At The Head Of The Class


INFECTION CONTROL – August 2010
MRSA Still A Concern For Schools
As a new academic year approaches, distributors can help custodial crews prepare for possible staph infections

COVER STORY – August 2010
Cut Out?
Custodial outsourcing is on the rise in K-12 schools. Make sure you're a pivotal link in the supply chain or risk losing business


TECHNOLOGY – June 2010
Slotting Software: Piecing Together Your Warehouse
Slotting software increases picking productivity and makes order selection easier, safer and more accurate




UP CLOSE: MOPS & BUCKETS – May 2010
Mopping Systems: A Matter Of Personal Preference
End users aren't all the same. Why should their mopping systems be?


UP CLOSE: DILUTION CONTROL – May 2010
Chemical Proportioning Made Even Easier
Recent improvements to wall-mounted chemical dispensers have made units more efficient for end users

NEWSTICKER – May 2010
SEIU Elects New President



AROUND THE INDUSTRY – April 2010
Bulk Soap Dispensers Can Contaminate Hands


TECHNOLOGY – April 2010
Labor Management Software: Streamlining Order Picking
Labor management software creates a set of standards to improve warehouse productivity and reduce costs

COVER STORY – April 2010
Dead Stock Strategies
How to prevent lifeless stock from filling up your warehouse. Plus: Tips for liquidating your current dead stock

COVER STORY – March 2010
Overdue Diligence
How BSCs can avoid hiring undocumented workers

ASHKINONGREEN – March 2010
Earth Day Celebrations: Start Planning Now



COVER STORY – February 2010
Generation Next
Contracting Profits takes a look at some up-and-coming industry leaders

ASHKINONGREEN – February 2010
Sustainability: How To Grow Beyond 'Green'


FREETIME – February 2010
Running A 'Clean' Comedy Club


FROM THE EDITOR – February 2010
Connect With The Right Audience


TECHNOLOGY – February 2010
Social Networking Isn't Just For Kids
Business owners can use these sites to interact with colleagues and keep customers up-to-date on promotions and products

FREETIME – November 2009
Practicing The Art Of 'Rolling'



COVER STORY – November 2009
Management: Gauging Efficiency
Workloading — the science of doing more with less — requires management buy-in and staff commitment

JANITOR CARTS – October 2009
What Does Your Cart Say About Your Business?


ASHKIN ON GREEN – October 2009
Green Paper And Plastic


ASHKIN ON GREEN – September 2009
Selecting Disinfectants For A Green Cleaning Program


COVER STORY – August 2009
The Big Squeeze
Productivity And Your Employees

DILUTION CONTROL – August 2009
Chemical Packets Control More Than Just Portion


ASHKIN ON GREEN – August 2009
Green Vacuuming Not Just About The Carpet


FREETIME – July 2009
Miss Oklahoma's Dad


REGARDING... – July 2009
Cleaning Cutbacks Plague BSCs


ASHKIN ON GREEN – July 2009
Guide To Selecting Green Chemicals




EXECUTIVE INTERVIEW – May 2009
Jim Sutton, Better Business Cleaning Inc.





MERGERS AND ACQUISITIONS – May 2009
Kimberly-Clark Acquires Safety Products Company


FEATURE – April 2009
Floor Care: The Evolution Of An Old Stand-by
Traditional mops and buckets get a face-lift by adjusting to a changing jan/san market

COVER STORY – April 2009
Campaigning For Green
More and more states are proposing green cleaning legislation aimed at schools. A look at how civic-minded distributors are leading the charge

TECHNOLOGY – April 2009
Diversifying Through Partnerships
Internet trading networks offer distributors the ability to streamline sourcing while maintaining their level of expertise

FROM THE EDITOR – April 2009
Drive Green Initiatives


FREETIME – April 2009
Getting The Band Back Together



ASHKIN ON GREEN – April 2009
Promote Yourself On Earth Day


UP CLOSE: BROOMS, BRUSHES & MOPS – March 2009
Kicking The Bucket And Wringer To The Curb
Bucketless microfiber flat mopping systems differ in many ways from traditional mopping systems

BUSINESSCENTER – March 2009
Choosing The Right Insurance Coverage



ASHKINONGREEN – March 2009
Green Soap And Hand Sanitizer Options


TECHNOLOGY – February 2009
Beyond The Basic Cell Phone
Distributors are tapping into cellular technology in virtually all areas of their operations

FROM THE EDITOR – February 2009
Social Networking For The Cleaning Industry


ASSOCIATION NEWS – February 2009
IEHA Signs Agreement With CRI



EDITORIAL – February 2009
myCleanLink: Networking On A New Level


TECHTALK – February 2009
Virtual Workplace Provides Options


COVER STORY – February 2009
Staying Afloat
How BSCs are faring during these turbulent economic times

OPERATIONSLOG: CARPET CARE – February 2009
Extractors: Truck Mount Vs. Portable


ASHKINONGREEN – January 2009
Defining Green Floor-care Equipment


FREETIME – December 2008
Connecting With Vintage Airplanes



TECHTALK – November 2008
Push-To-Talk Useful For BSCs


ASHKINONGREEN – November 2008
Greening Facilities: How Occupants Can Help


IN THE NEWS – October 2008
Distributors Prepared For Hurricane Ike


EDITORIAL – October 2008
Small Perks, Big Motivation


NEWSBRIEFS – October 2008
Hurricane Ike: How BSCs Weathered The Storm



IN THE NEWS – September 2008
Picking The Best Presidential Candidate


BUSINESSCENTER – September 2008
Legal Smarts Help BSCs Avoid Lawsuits


SPECIALREPORT – September 2008
Election 2008: McCain or Obama?
Which candidate is the right choice for the cleaning industry?

FEATURE – September 2008
New Accounts: How To Get A Head Start
Smart planning during the account start-up process equals strong contracts

ASHKINONGREEN – September 2008
Avoiding Greenwashing
Being branded a ‘greenwasher’ not only affects credibility, but it could lead to legal action

COVER STORY – August 2008
Gone Green
Distributors are 'talking the talk' when it comes to selling green products, but are they really 'walking the walk?'

FEATURE – August 2008
Generating Sales Leads Via The Internet
More distributors are using their company Web sites as a primer for sales

FEATURE – August 2008
From Salesperson To Management Material
Promoting from within may be the best fit

FREETIME – August 2008
Author Inspired By A Soldier's Letter


UP CLOSE – August 2008
Foodservice: Promoting Bundled Products
Grouped kitchen cleaning products offer benefits for distributors and customers


EXECUTIVE INTERVIEW – August 2008
Executive Interview: Don Zerivitz
Reaping the rewards of financial transparency

ASHKINONGREEN – August 2008
Green: Find It At ISSA/INTERCLEAN
At ISSA/INTERCLEAN, anticipate lots of exhibitors with green products and training programs

FEATURE – July 2008
The Talk Of The Warehouse
Voice picking software boosts accuracy and productivity

FREETIME – July 2008
Born To Ride


ASHKINONGREEN – July 2008
Cradle To Grave Vs. Cradle To Cradle
While cradle to cradle is just emerging in the cleaning industry, it is the next step in green cleaning



FEATURE – June 2008
Cleaning Security: Staff Due Diligence
Maintaining a safe environment keeps workers focused on the job at hand

FEATURE – June 2008
E-Marketing: A Site To Be Seen
Distributors using Web sites as marketing tools


ASHKINONGREEN – June 2008
Green Terminology: Educate Yourself
Organizations can't solely focus on profits, but must also consider impacts on people and the planet

MARKET PULSE – May 2008
Autoscrubbers: The Path To Productivity
Proper selection of floor equipment is key in offsetting the lack of manpower

TECH CENTRAL – May 2008
Safeguarding Company Data




COVER STORY – May 2008
Containing Comp Costs
Ever-rising workers’ comp rates have BSCs seeking solutions

ASHKINONGREEN – May 2008
Green Growing During A Recession
Green cleaning can be a point of differentiation and add value during hard economic times

FREETIME – April 2008
The Music Man


CONTRACTINGINSIGHTS – April 2008
Advertising Vs. Marketing: How To Reach Customers
The definitions of advertising and marketing are somewhat similar. Advertising is actually part of the marketing plan.

ASHKINONGREEN – April 2008
The Greening Of Consumer Products
This year, three retail ‘giants’ launched green cleaning products. The rest won’t be far behind

MARKET PULSE – March 2008
Odor Control Outside Of The Restroom
Diligent cleaning of problematic areas helps quell foul smells in facilities

FREETIME – March 2008
Helping Out Ohio Mothers



CONTRACTINGINSIGHTS – March 2008
Organizational Framework: Businesses Need A Solid Foundation
To ensure a promising future businesses need to follow an organizational framework

EXECUTIVE INTERVIEW – March 2008
Gary Walker, Magic Touch Cleaning
Giving Customers The Royal Green Treatment

SALES & MARKETING – February 2008
E-marketing Enhanced By Web Content
Build trust with potential customers by providing information they can use

ASHKINONGREEN – February 2008
MRSA: Is Green Cleaning Effective?
For green cleaning, use a traditional disinfectant against MRSA, but limit its use to only high-risk areas

FACE OF THE INDUSTRY – January 2008
SouthEast Link Pairs With Schools


ASHKINONGREEN – January 2008
Green Cleaning In The New Year
For those who have already begun a green journey, 2008 should be a time to begin the next steps


BUSINESS MANUAL: SALES AND MARKETING – December 2007
Quit Training Your Sales People



SAFETY – November 2007
Improving Worker Safety
Efforts by BSCs to train and communicate with employees about worker safety can yield significant improvements

ASHKINONGREEN – November 2007
Going Green: A Step-By-Step Approach
Don’t waste your time reinventing the wheel. Instead, concentrate on implementing your green program

NEWSWORTHY – November 2007
Paper Companies Catch Green Wave



BUSINESSCENTER – October 2007
Provide Temp Workers To Leverage Market Share


CONTRACTINGINSIGHTS – October 2007
Using Failure To Breed Success
Analysis of failure is like an autopsy. It helps identify the root cause and how it could have been prevented

ASHKINONGREEN – October 2007
Green Cleaning In Commercial Facilities
Don’t just switch to a green product or two — make sure your cleaning procedures protect occupant health

COVER STORY – September 2007
Performance Audits
How effective is your cleaning department? Evaluating operations through third-party assessments

EDITOR’S NOTE – September 2007
Benchmark: Does Your Facility Make the Grade?


EDITORIAL – September 2007
CleanLink Continues To Develop Web 2.0



BOOKREVIEWS – September 2007
Business Best-Sellers: "Our Iceberg Is Melting" And "The Dip"
Is It Time For A Change? Find The Answers In Two Quick Business Reads

ASHKINONGREEN – September 2007
Go Green At ISSA/INTERCLEAN®
Look for exhibitors that will help you differentiate your green company from others in the market

ON THE SALES SIDE – September 2007
Luck Versus Positive Thinking


BUSINESS MANUAL: SALES AND MARKETING – September 2007
18 Ways To Lose The Sale


BUSINESS MANUAL: SALES AND MARKETING – September 2007
Winning The Sales Talent Quest


BUSINESS MANUAL: SALES AND MARKETING – September 2007
Sales Standards For Better Sales Results


FREETIME – September 2007
Extreme Kayaking





COVER STORY – August 2007
The Merits of Safety
Do you want better worker morale, lower absenteeism and improved productivity? It all starts with safety.

CLEANING OPERATIONNS: VACUUMS – August 2007
Vacuum: Lean, Green, Quiet Machines
New technology and design make vacuuming easier than ever

EDITOR'S NOTE – August 2007
Networking Your Way To The Top


TECH CENTRAL – August 2007
Tools That Help Businesses Prosper


BUSINESSCENTER – August 2007
Selling And Marketing On A Limited Budget
An industry-update luncheon is not a commercial — it’s an opportunity to socialize about cleaning trends

ASHKINONGREEN – August 2007
The Geography Of Green Cleaning
If you act quickly, you can take advantage of a state’s slower pace and make a name for yourself as a green trailblazer



CONTRACTINGINSIGHTS – July 2007
Want More Money? Improve Productivity
Knowing your staff’s cleaning times will keep your operation running at maximum efficiency

COVER STORY – July 2007
Front-line Workers: In Their Own Words
Front-line workers speak their minds on industry topics of interest

ASHKINONGREEN – July 2007
How To Become A Green Company
A green company inspires its customers to improve their own environmental practices

OPERATIONSLOG: ERGONOMICS – July 2007
Benefitting From Ergonomics
The trend in ergonomics is coinciding with the trend in green, so things are becoming more efficient

BUSINESS MANUAL: ON THE SALES SIDE – July 2007
Your Earnings Challenge


FREETIME – July 2007
Fun With Antiques



CONTRACTINGINSIGHTS – June 2007
Lowering Workers’ Compensation Costs
Safety is a barometer of other operating issues — a failure in one area is often a warning sign

ASHKINONGREEN – June 2007
Green Cleaning: Overcoming Early Challenges
Moving your company toward green cleaning can be daunting, but the rewards are significant

CLEANING OPERATIONS: FLOOR CARE EQUIPMENT – June 2007
May The Power Be With You
Understanding the differences between various floor machine power options can make or break a cleaning program


CONTRACTINGINSIGHTS – May 2007
Differentiating Yourself From The Competition
Even a small, simple change can significantly increase profits if it targets your customers’ needs

ASHKINONGREEN – May 2007
Proving The Value And Effectiveness Of Green
By just using toilet paper with recycled content, we can save up to 25 million trees a year

FEATURE – April 2007
The Green Continuum
As the momentum towards green cleaning grows, cleaning managers find alternative ways to implement environmentally friendly cleaning practices

FACE OF THE INDUSTRY – April 2007
Linking The Green Community



SALES & MARKETING – April 2007
Exhibiting At Facility Trade Shows
BSCs can reach many potential clients as trade show exhibitors

ASHKINONGREEN – April 2007
Earth Day Gives BSCs A Chance To Tout Green
Use Earth Day as a hook to tell building occupants, “We care. We are making a difference”





FREETIME – March 2007
The Mayor Of Camp Anaconda


ASHKINONGREEN – March 2007
Does ‘Green’ Mean Cleaning For Health?
Typically, cleaning is seen as a commodity because customers think all cleaning is the same


CLEANING OPERATIONS: RESTROOM CARE – February 2007
Restroom: Not a 'One-Size-Fits-All' Proposition
Training, budget and the environment determine the best approach to restroom cleaning

CONTRACTINGINSIGHTS – February 2007
Improving Sales With Solid Structure
The sales profession is complicated. If anyone thinks selling cleaning is easy, they are wrong

ASHKINONGREEN – February 2007
What Makes A Disinfectant Green?
Even though disinfectants don’t have green standards, they are still a part of green cleaning programs


FREETIME – February 2007
One Man’s Mission









CONTRACTINGINSIGHTS – January 2007
Price Per Square Foot: One Price Does Not Fit All Accounts
There is no universal standard for cost per square foot because too many variables are involved

ASHKINONGREEN – January 2007
Looking Back At Green In 2006
In 2006, New York became the first state to pass green legislation. Expect others to follow

CLEANING PROFESSIONAL'S FIELD GUIDE – January 2007
CARPET CARE
Choosing The Right Vacuum





– 11/17/2006
LAX Janitors Strike






BUSINESSCENTER – November 2006
Employee Screening: Pre-hire Detective Work Can Protect A BSC’s Bottom Line
Background checks are getting better every day and the criminal trail is becoming easier to track

CONTRACTINGINSIGHTS – November 2006
The Three Elements Of A Successful Business
If your business does not have operational excellence, you’ll struggle with customer relations

COVER STORY – November 2006
FAKES
How Can You Tell The Real Deal From A Product Knock-off? Manufacturers Share Some Guidelines




TECH CENTRAL – October 2006
Marketing Methods Are Low-Cost, High-Tech


FREETIME – October 2006
Beating The Odds


BUSINESSCENTER – October 2006
Marketing: Overcoming The Two Biggest Mistakes


INFECTION CONTROL – October 2006
Infection Control: Reducing Disease In Healthcare Facilities
How to prevent the spread of C-diff, MRSA and VRE

ASHKINONGREEN – October 2006
Stay Up To Date On Green Requirements
As green-building initiatives grow, it will fuel the demand for green cleaning by your customers

FREETIME – September 2006
Taking It All In Stride


CONTRACTINGINSIGHTS – September 2006
Benchmarking: Waiting On A Single Industry Standard


COVER STORY – September 2006
Hurricane Katrina: Aftermath
Two BSCs share their experiences following Hurricane Katrina

HEALTH & ENVIRONMENT – September 2006
Green Cleaning 101
BSCs go back to school as New York classrooms switch to green clean


ASHKINONGREEN – August 2006
Looking For Green Products At ISSA/INTERCLEAN


FREETIME – August 2006
A Kid’s Dream Come True


CONTRACTINGINSIGHTS – July 2006
David Frank: Redefining The Value Of Cleaning
Using a better vocabulary to describe our industry will generate value and increase margins




THE CP INTERVIEW – June 2006
Fred Schimanski, NJSSA
Regionalassociations can thrive, even in a global economy


ASHKINONGREEN – June 2006
Green Distributors? Five Questions To Ask
More janitorial-supply distributors are making it easy for contractors to be green


FREETIME – May 2006
One Writer's Gift


EDITOR'S NOTE – April 2006
Katrina Rebuilding Requires Distributors


NEWSWORTHY – April 2006
Rudolph Giuliani Is ISSA Keynote Speaker


COVER STORY – April 2006
Hurricane Katrina: New Orleans Is Picking Up The Pieces
In the wake of Hurricane Katrina, Gulf Coast distributors are piecing their lives - and businesses - back together.


ASHKINONGREEN – March 2006
It's Earth Day: Make It Matter
BSCs can use Earth Day to demonstrate they can offer something different


TECHTALK – January 2006
Computer Backups: Don't Lose Data


ASHKINONGREEN – January 2006
The Year In Green Cleaning: 2005
2005 was an incredible year for green cleaning, and going into 2006, it will continue to grow

BUSINESSBUILDER – November 2005
Cleaners And Avian (Bird) Flu: Are We At Risk?
What cleaners should know about the avian flu

SAFETY & HEALTH – October 2005
Worker Exhaustion: Fighting Fatigue
Worker exhaustion can hurt productivity — and your employees' health



BUSINESSBUILDER – October 2005
Workloading: A Simple Approach To Accuracy




BUSINESSBUILDER – September 2005
The Janitor Closet: Coming Out Of The Closet


BUSINESS BUILDER – August 2005
Leadership: Lead The Followers To Business Success


– July 2005
Succession Planning: Making Way
BSC leadership takes on a younger face: The impact on industry direction

BUSINESS BUILDER – July 2005
Leadership: More Than Just Management
Managers are maintainers, but leadership requires vision, taking chances and changing directions

BUSINESS BUILDER – June 2005
Your Employees: Assets or Annuities?


BUSINESS DEVELOPMENT – May 2005
Benchmarking: BSCs Call Time-Out
Is business at a standstill? It might be time for benchmarking


MARKETING – March 2005
Advertising and Marketing: If You Advertise, Will They Come?
Advertising and marketing could help a company expand its customer base


BUSINESS BUILDER – February 2005
The Power Of Training And Recognition



ASHKIN ON GREEN – November 2004
Uncover The "Green" Needs, Supply Expertise


BUSINESS BUILDER – November 2004
Who Manages Your Managers?


BUSINESS BUILDER – October 2004
Young Entrepreneur A Shining Example


EDITOR'S NOTE – September 2004
editors note


FACILITY ISSUES: MANAGEMENT EDGE – September 2004
Management: A Simple Approach to Accurate Workload
How to use facility data to track and improve cleaning efficiency

BUSINESS BUILDER – September 2004
Benchmark To Improve Your Business


ASHKIN ON GREEN – September 2004
Join The Green Cleaning Party


BUSINESS BUILDER – August 2004
Management: Reducing The Chaos In Your Organization


HUMAN RESOURCES – July 2004
Company Handbook: Information At Hand
Policy memos piling up? Consolidate with a company handbook

ASHKIN ON GREEN – July 2004
Green Cleaning: Shared Responsiblity


BUSINESS BUILDER – July 2004
Networking: Befriend Your Competition?


BUSINESS BUILDER – June 2004
Battery Burnishers: Changing The Power Game


COVER STORY – May 2004
Workloading: Data-Based
The Enlightened Housekeeper's Guide to Working with Numbers

COVER STORY – May 2004
My Biggest Mistake
BSC screw-ups: What went wrong, lessons learned

MARKETING – May 2004
Building A Brand
If you're not the biggest or the cheapest in your market, a strong brand can help you break out from the pack



BUSINESS BUILDER – March 2004
Growing Pains: Four Stages Of Evolution



ASHKIN ON GREEN – February 2004
A Green Cleaning Primer


BIDDING & ESTIMATING – January 2004
Bidding And Estimating For A Better Business
Contractors and buyers share the blame for bad bidding scenarios. Working together can help ensure that bids are competitive.

BUSINESS BUILDER – January 2004
Consultant Advice: You Need Help — Now
An outside consultant can help your company thrive during difficult times

BUSINESS SAVVY – January 2004
Background Checks: Double Checking Your Employee Picks
Human Resources

OPERATIONS LOG – January 2004
Choosing Vacuums For Your Workers
Safety: Vacuum Ergonomics

EDITOR'S NOTE – January 2004
Editor's Note