COVER STORY - hs - August 2009
The Big Squeeze
Productivity And Your Employees
COVER STORY - hs - June 2009
2009 Housekeeping Solutions Reader Survey
What a difference a year makes. In-house managers reflect on the shift in industry-wide spending, purchasing and green and management decision-making
TECHNOLOGY - sm - January 2009
Know Thy Customer
Customer relationship management software allowing distributors to nurture client relationships
UP CLOSE: WASTE MANAGEMENT - sm - December 2008
Help Customers Reduce, Reuse And Recycle
With America's emphasis on green, the market is ripe for selling recycling products
COVER STORY - hs - November 2008
2008 Reader Survey
Compare your department with industry standards in regards to budgeting, purchasing and evaluating the green movement
COVER STORY - hs - September 2008
Waste Not, Want Not
A comprehensive waste management program will benefit both the facility and the environment
- news - August 2008
Do You Hold Your Sales Force Accountable?
EXECUTIVE INTERVIEW - cp - August 2008
Executive Interview: Don Zerivitz
Reaping the rewards of financial transparency
FEATURE - sm - June 2008
Leadership: Who Is On Your Team?
Routinely evaluate staff members to ensure the right people are in place
- news - May 2008
Research: Employers Offer Additional Amenities
- news - March 2008
Hold Onto Good Workers in Bad Times
- cp - March 2008
CleanTips: A Green Culture Starts From Within
COVER STORY - hs - February 2008
CleanTips Podcasts: Breaking Through Employee Language Barriers
- news - January 2008
Ten Steps to World Class Service
- news - November 2007
Five Habits That Make a Great Boss
- news - September 2007
The Making of a Great Sales Manager
- news - September 2007
Avoiding Common Motivation Mistakes
COVER STORY - hs - September 2007
Performance Audits
How effective is your cleaning department? Evaluating operations through third-party assessments
- news - July 2007
Boost Employee Recognition Programs
- news - July 2007
Employing Workers from Multiple Generations
WASTE MANAGEMENT - cp - July 2007
Airport Cleaning: A Liquid Lesson
How BSCs servicing airports responded to and aided with enforcement of the liquids ban
- news - June 2007
Waste Management Announces New Green Initiative
COVER STORY - hs - June 2007
2007 Reader Survey
How your peers budget, pick products, measure performance and size up the 'green' movement
- news - May 2007
HR: English-Only Policies Result in Lawsuits
FACE OF THE INDUSTRY - sm - May 2007
CIMS: A Value Added Program
- news - April 2007
Management: Managers Determine What Motivates Workers
- news - April 2007
Making the Most of the Trade Show Experience
- news - April 2007
Business: Technology Tools for Success
- news - April 2007
Minorities in Business: A Demographic Review
- news - April 2007
Bush Stresses Immigration Reform in Recent Speech
- news - April 2007
Turnover: Why is it so Difficult to Maintain New Hires?
- news - April 2007
Immigration: Feds Suspect Cleaning Company of Hiring Illegals
- news - April 2007
Green Cleaning: Some Predict that Green is the New Black
- news - April 2007
Management: Small-Business Tax Breaks Impact Minimum Wage Hike
NEWS - hs - April 2007
Industry Buzz
- news - March 2007
Union: Contract OKed by Custodians
- news - March 2007
Management: Hospital Workers Add Cleaning to their Job Descriptions
- news - March 2007
Management: New Cleaning Schedule Causes Nothign But Complaintss
- news - March 2007
Union: Janitors Continue Rights Push with Support from John Edwards
- news - March 2007
Union: Janitors in Ind. and Ohio Prepare to Negotiate a Contract to Create a New Standard for 165,000 Service Workers
- news - March 2007
Distributor: Sale of HD Supply Seems Likely
- news - February 2007
Management: Facilities Management Gets Help From Students
- news - February 2007
Becoming a Better Manager
- news - February 2007
Management: SEIU Partnership With Fortune 500 Companies, Labor And Civic Leaders to Spur Effort To Fix Health Care in America
- news - February 2007
Management: Debate Over 'Living Wage'
- news - February 2007
Minimum Wage Bill Passes in Senate
COVER STORY - hs - February 2007
Faster, Cleaner, Cheaper, Greener
(Even) Higher Expectations From Upper Management
ISSA REPORTS FEBRUARY 2007 - hs - February 2007
ISSA: Updates from the Leading Association for the Cleaning Industry Worldwide
- news - January 2007
Minnesota Janitors Authorize Strike, Look to Building Owners for Help
- news - January 2007
Layoff: Jobs Cut to Trim Costs at GM
- news - January 2007
Price of Cleaning Chicago City Buildings Goes Up
- news - January 2007
Management: House Approves Minimum Wage Increase
- news - January 2007
Budget: County Workers Forced to Step Up After Cutting Costs
- news - January 2007
Business: Market Strength Continues in 2007
- news - January 2007
Employee Shortage Plagues Hotel Businesses
- news - December 2006
Outsourcing vs. Hiring Within
- news - December 2006
Budget: Congress Likely to Raise Minimum Wage
- news - December 2006
Green: California EPA Puts Worms to Work
- news - December 2006
Mangement: Mall Owners Partner with Union to Create Workforce and Service Standards
- news - December 2006
Managing Low-Performing Salespeople
- news - December 2006
Union: Sheraton Debate Could Impact Other Hotel Unions
- news - December 2006
Minimum Wage Hike May Have Little Impact on Workers
- news - November 2006
Management: Employers Fight Holiday Absences
- news - November 2006
Budget: Mileage Rates Go Up in 2007
- news - November 2006
Union: BOMA/Chicago Files Displaced Workers Lawsuit
- news - November 2006
Management: Facing an Aging Workforce
- news - November 2006
Management: State Recognizes Housekeeping Director
- news - October 2006
Salary: Will HIgher Salaries Help Maintain Employees?
- news - October 2006
Management: EPA Issues Final Rule on Pesticide Containers
- news - October 2006
Outsourcing: Janitors Fight for their Jobs
- news - October 2006
Benefits: Importance of Providing Healthcare Options
- news - September 2006
Management: Dealing with a Younger Workforce
- news - September 2006
Management: Housekeeping Staff Celebrates with Good Clean Fun
- news - September 2006
Regulation: House Allows Small Businesses to Compete with Prisons
- news - September 2006
New BSCAI Sponsored Program for Collections and Accounts Receivable
- news - September 2006
Management: New Sometimes is Better
- news - September 2006
Management: Politicians Fight for Minimum Wage Hike
COVER STORY - hs - September 2006
Green Cleaning: Leafing Through the Green
The ABCs of defining green practices with confidence and clarity
EDITOR’S NOTE - hs - September 2006
Management: U.S. Senate’s Decision on Minimum Wage Affects the Jan/San Industry
- news - September 2006
Economy: Small Businesses Have Positive Outlook for Future
BUSINESSCENTER - cp - September 2006
Training: A Five-Step Approach
- news - August 2006
Survey: Study Finds that Employees Waste Time
- news - August 2006
Employment: Taking Lessons from Europe on Vacation
- news - August 2006
Management: Department of Labor Offers Industry Lessons
- news - August 2006
Management: Employers Offer Incentives to Boost Morale
- news - August 2006
Management: Janitorial Purchases Under Investigation
- news - August 2006
Management: Employees Fight to Save Hoover
COVER STORY - hs - August 2006
Management: Top of Mind Employee Challenges
Housekeeping supervisors tackle performance, motivation, advancement, retention, training, legal hurdles, and other employee management obstacles
BUSINESSCENTER - cp - August 2006
Employee Motivation: Getting the Younger Generation to Engage
TECH CENTRAL - sm - August 2006
WMS: Making Sense Of A Warehouse Mess
- news - June 2006
Cleaning Industry Management Standard Available for Public Review
- hs - April 2006
Editor's Note
COVER STORY - hs - February 2006
Associations: Role of housekeeping in support of facility management agendas
COVER STORY - hs - November 2005
Green Cleaning: In Good Company
Suddenly, housekeeping has the ear of executives bent on 'greening' their facilities
TECHTALK - cp - September 2005
Supply Inventory Management Options: Write, Type, Scan, Zap
BIZ101 - cp - September 2005
Sales To Management: Thinking of Promoting?
FACILTY ISSUES: MANAGEMENT EDGE - hs - August 2005
Management: A Lesson in European Cleaning
German cleaners take on the custodial craft with skill and passion
BIZ 101 - cp - July 2005
Managing Across Miles: Your Cross-Country Work Force
FACILITY ISSUES: MANAGEMENT EDGE - hs - June 2005
Management: The Guests’ Bill of Rights
Would you pledge to provide customers a cleaner and healthier environment?
COVER STORY - hs - April 2005
Management: INsourcing
Why some facility managers tear up cleaning contracts for in-house peace of mind
FACILTY ISSUES: MANAGEMENT EDGE - hs - April 2005
Management: A Vocabulary Lesson for Cleaners
A few terms every cleaning worker should know to ensure proper care of buildings
COVER STORY - sm - November 2004
WMS: More Tech, More Turns
Four ways technology can drive your warehousing operations
BUSINESS BUILDER - cp - November 2004
Who Manages Your Managers?
FACILITY ISSUES: MANAGEMENT EDGE - hs - October 2004
Management: The Philosophy of Cleaning
Establish a philosophy to improve your housekeeping operation and create a professional image
COVER STORY - hs - September 2004
Case Study: Don't Mess With Texas!
One of its biggest comebacks ever: The University of Texas at Austin turns much-maligned custodial department into a winner
FACILITY ISSUES: MANAGEMENT EDGE - hs - September 2004
Management: A Simple Approach to Accurate Workload
How to use facility data to track and improve cleaning efficiency
COVER STORY - hs - July 2004
Employment: Putting A Face On Housekeeping Management
How do you look compared to your peers?
EDITOR'S NOTE - hs - July 2004
editors note
FACILITY ISSUES: MANAGEMENT EDGE - hs - July 2004
Management: Preventive Steps for Customer Complaints
Reduce the time you spend addressing customers’ cleaning-related complaints by fine-tuning your customer-service program
FACILITY ISSUES: MANAGEMENT EDGE - hs - May 2004
Management: Top Ten Cleaning Laments
Cleaning department challenges are more universal than you might think
BUSINESS BUILDER - cp - May 2004
Proper Project Planning Prevents Poor Performance
COVER STORY - hs - March 2004
Management: Back to the Drawing Board
How to make the case for housekeeping-friendly design
FACILITY ISSUES: MANAGEMENT EDGE - hs - March 2004
Management: Taking the Lead of the Followers
An organization’s best followers are the leaders of the future
INDUSTRY BUZZ: BENCHMARKS - hs - January 2004
News
Rice University cleaners aim to improve campus-wide operations by getting the answers to cleaning’s scientific questions
COVER STORY - hs - January 2004
Team Cleaning: Give Me An... "H"!
Big Ten housekeepers rely on team play to tackle campus cleaning's toughest challenges
FACILITY ISSUES: MANAGEMENT EDGE - hs - January 2004
Management: Night vs. Day Cleaning
Deciding on the best time to clean doesn't have to be an "all-or-nothing" exercise