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Of Note...

Workplace Violence Report Focuses on the Facility
The IFMA Foundation has released a new report on workplace violence entitled "Violence in the Workplace: The Role of the Facility Manager." Written by Wayne D. Veneklasen, Ph.D., CFM, and Donald W. Barnes Jr., CPP, the report looks at the history of violence in the workplace, examines the scope of the problem, describes the statutes surrounding it and concludes with a focus on planning, response and recovery.

While publications on workplace violence have traditionally focused on the preventive role of the human resources department, there are many aspects of the problem that can be alleviated by having the proper safety plans and security procedures in place -- and by the facility itself. This new report takes the perspective of the building owner and facility manager while outlining the steps they can take to help mitigate this problem.

"There is a lot out there on workplace violence. You read about it all the time. However, there has been nothing done on what it means for the facility manager. What can they do if something happens?" said Veneklasen. "There is no simple answer. We're just trying to create opportunities for people who have a concern and want to do something about it. Here are some tools. You can assess your own vulnerability and learn how to write a workplace violence policy if one doesn't exist."

The report was made possible through contributions donated in memory of W. David Beverly, the late husband of Linda Beverly, CAE, IFMA's vice president of administration. A long-time engineer at the National Aeronautics and Space Administration, David Beverly was killed on April 20, 2007, at Johnson Space Center in Houston, Texas, by a contract engineer who shot him and held another coworker hostage before committing suicide. This senseless act impacted the lives of countless people and underscored the very real threat posed by violence in the workplace.

"While it isn't always possible to predict when workplace violence will occur, we hope that the tools outlined in this report will help facility professionals do their part in preventing these acts," said IFMA Foundation Executive Director William Rub. "Our goal is to help create a safer workplace for everyone."

Ask Your Peers...

What are the top cleaning priorities within your facility? Multiple answers were allowed.

• Hygiene - 88%
• Appearance - 83%
• Indoor Air Quality - 49%
• Tenant Satisfaction - 37%
• Use of green/environmentally friendly cleaning chemicals/processes - 30%
• Longer life cycle/better ROI for flooring/furnishings - 14%

For more information on this and additional survey questions, look for the 2008 Reader Survey in the November issue of Housekeeping Solutions.

December Question:
Where in your facility have you incorporated microfiber and what benefits have you seen as a result of doing so?

E-mail Housekeeping Solutions your response and look for the results in the December issue of the HS Update.

Editors Note

Over the last month, I have had the opportunity to get to know many more of my readers. While in Las Vegas during the ISSA/INTERCLEAN® show, I was fortunate enough to meet many in-house workers, whether walking the show floor, attending the networking lunch, keynote address or visiting our booth. To those of you who did stop for a chat, I want to thank you. I enjoyed hearing your stories and the information you shared was invaluable.

Following the show, I have also had many discussions with readers over the phone and via e-mail. Although not in person, these interactions are just as valuable. Your questions and comments lead into informational discussions and suggestions for best practices.

To those of you who I have gotten to know, please don't be strangers. If there is anything I can do for you, please don't hesitate to contact me. For those of you who I have yet to meet, I welcome you to pick up that phone or drop me an e-mail to say hello. Everyone has something to share and your stories and experiences might truly benefit the next guy.