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University of Michigan First to Certify to CIMS
ISSA announced that the University of Michigan Ann Arbor Campus Plant Building and Grounds Services Department (PBGS) has become the first cleaning organization in the industry not only to certify to ISSA’s Cleaning Industry Management Standard (CIMS), but to receive the additional designation of Certification with Honors.
Compliance with the CIMS demonstrates that a cleaning operation is structured to deliver consistent, quality services designed to meet customers’ needs and expectations. Certification with Honors is the highest designation available to those who comply, indicating that the cleaning organization meets 100 percent of mandatory management requirements and at least 85 percent per section of recommended elements.
“The University of Michigan has a motto: ‘The Leaders and the Best,’ and we saw CIMS certification as one way our department could exemplify that philosophy and gain the respect our staff deserves,” said Darryl Betts, the area manager who led the department through the CIMS certification process. “Too often in this industry, you know you’re at the top of your field, but you have no way to independently prove that belief. Now we do, and that has tremendous value.”
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Why do you attend industry-focused trade shows?
If you ask twenty people why they attend industry trade shows, you will get twenty very different answers. Some attend for the educational opportunities, while others only go to talk with manufacturers and review new products. All the while, others attend with the sole purpose of networking with other cleaning managers. Regardless of the reason, cleaning managers have found tremendous value to industry-focused trade shows.
- “I attend industry-focused trade shows for two reasons: 1) It is the relationship with our business partners that is supported with our attendance. 2) It provides us with update information on practices, equipment, trends, etc., that are critical to our staying current in our profession.”
— Brian Wormwood, Assistant Director, Physical Plant at University of Central Florida
- “Attending and becoming involved in industry-focused trade shows usually are a ‘rare treat’ in that the focus — at least in our region — is on new products and proven methods of techniques used in the industry. We find it as a form of practice-practice-practice, that is valuable and worth revisiting. Our workforce is a mixture of much experienced, not a lot of experience, and always, new hires. So, trade shows are our opportunity to evaluate ‘how we are doing’ in our employee training and in our day-to-day regimen. Updated equipment demos are valuable also, as well as the entertainment and fun things that usually accompany a gathering of this type. All in all, they are informative and pleasurable!”
— George Kom, Custodial Coordinator at Idaho State University
- “I attend trade shows because in the electronic security industry the products are always being improved and you have to keep up with the changes within the industry. Also, it helps to network with your peers within the industry to exchange ideas and to help each other to solve problems and create solutions for them.”
— Kim Harris, Electronic Systems Technician at North Georgia College & State University
October Question:
What is your biggest end of year/winter weather challenge?
E-mail Housekeeping Solutions your response and look for the results in the October issue of the eReader.
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The end of the year is always a busy time in the cleaning industry as manufacturers travel from trade show to trade show touting new and innovative products, and consumers flock to test them out. After a quick glance at the calendar, it is obvious that this year is no different. But what should in-house cleaning managers do to prepare themselves for the shows?
First, it is essential to budget for the end-of-year shows because they might often require travel and accommodations, in addition to show registration and daily expenses.
Secondly, know what you want to get out of the show. If new products are your main focus, watch for industry publications to announce what to look for in their pre-show issues and map out those manufacturers at the show in advance. If educational opportunities are your key objective, scheduling can be easy by using timelines that are available prior to the show.
Finally, know your facility. Identifying cleaning times in preparation for a show will be tremendously useful when comparing new products to existing cleaning methods within your facility.
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| BLOG — ‘The World of In-House Cleaning’ |
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| LOOK FOR THE AUGUST 2007 ISSUE TO INCLUDE... |
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The Importance of Safety — and Training Staff Accordingly
Touch-Free Restrooms
Cleaning for Health
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