Determining Whether You're Ready For Cleaning Process Improvements

Cleaning: CP

A reader approached me with concerns he was having about implementing microfiber into the cleaning process. He stressed that it wasn’t working as well as he had hoped and he struggled to get the staff on board with the new equipment. So I asked, based on your current operational structure “should you be using microfiber at all?”

Too many companies get sold of the latest and greatest trends which oftentimes requires research, training and management follow through in order to succeed. I hear of companies claiming to be “green” because they have converted to a few green friendly claiming chemicals. Others go out and invest vast sums of money in a microfiber mopping system (that just happens to be the brand sold by their local distributor) but do not understand the two bucket system, the need to color code or even how to maintain the cloths and mop heads correctly.

As I have stated before, not everyone is ready to convert to green or microfiber or some of the other custodial best practices on the market today simply because they do not get the importance of educating themselves, their staff and yes, even their customers to the new processes and products. Many green cleaning efforts have failed when a well-intentioned tenant complains that the rest rooms do not smell “clean” anyone. Their definition of clean meant that the air had to be heavy with a strong pine scent, bleach or other eye watering product. Oftentimes these products are misused and can impact air quality, floor safety and even true disinfection.

I suggest you take a look at your entire operation and decide what you are ready to implement over a period of time.

Your comments and questions are important. I hope to hear from you soon. Until then, keep it clean...

Mickey Crowe has been involved in the industry for over 35 years. He is a trainer, speaker and consultant. You can reach Mickey at 678-314-2171 or