York Building Services Wins $500,000 Contract With Software

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York Building Services, Inc. (YBS) wins a contract in downtown Jersey City, N.J. using CleanTelligent as the influencing piece to gain their first entrance into the luxury condominium market. YBS has already been using the janitorial inspection software to increase efficiencies within the commercial office and private school sector they service daily.

Robert Rivadeneira with York Building Services relates, “Potential customers are very impressed when we introduce CleanTelligent into what has been a traditionally low-tech industry. They were so impressed with CleanTelligent that we succeeded against larger, national service providers competing for the same contract”. Rivadeneira continues, “With CleanTelligent, we were able to be a local service provider and demonstrate that we can perform national sized results.”

The opportunity for this new contract opened when a set of unique, historic condominiums near the New York City waterfront were unable to achieve the level of service quality they desired after years with an in-house janitorial program. When asked about quality control, YBS demonstrated the capabilities of CleanTelligent on their iPad. Rivadeneira reports, “Both our potential and current customers love the client portal, its ease of use and accessibility to real data about their service program.” Rivadeneira logged in to the web-based software and showed how easy it is for customers to submit work orders and see that contract obligations are being met, through a central portal of communication.

When YBS proved that all data and accountability could be centralized from top management to entry-level staff and easily managed, the client knew they could depend on YBS to accurately maintain the historical condominiums.

Dedicated to providing clean, comfortable and safe indoor environments, York Building Services needed a software solution that could unleash their productivity. YBS chose CleanTelligent Software because of its client portal, centralized system, and quality assurance functionalities that give YBS the ability to correct service issues quickly and keep employees responsible.