Software: Technology Helps with Customer Service
Customer Testimonial:
"Recently, CleanTelligent Software played a pivotal role in our relationship with a large customer we have served for over 40 years. During recent consolidations within the ranks of our customer's personnel, a new representative was put in charge of their operations. The new representative immediately leveled serious allegations concerning our efforts in their facilities. Fortunately, we have been using CleanTelligent which tracks all electronic inspections and communication. Thanks to CleanTelligent, we had extensive and detailed reports of inspections we had performed and a recorded history of work orders we had responded to and completed. We were able to quickly prove to this customer that their initial impressions of us were erroneous. The abundant amount of recorded and objective information allowed our customer to see that the privilege of serving them continued to be as important to us as if we had just landed the account yesterday."
— Ken Sargent, Porter Industries, Loveland, Colo.
