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ISSA INTERCLEAN Home

Hands-on Workshops At ISSA 2016





These special workshops held in conjunction with ISSA/INTERCLEAN require a separate registration and fee.


CIMS: ISSA Certification Expert (I.C.E.) Workshop Part 1


Monday, Oct. 24, 1 p.m. - 5 p.m.
Speaker: Jim Peduto

Learn the characteristics of a quality cleaning organization as defined by the CIMS and CIMS-GB certification process. The workshop provides information on the management elements for a cleaning organization to be effective and efficient as well as aspects of green cleaning.


IICRC Basic Skills Stone & Marble Care Certification Program


Tuesday, Oct. 25, 8:30 a.m. - 11:45 a.m.
Speaker: Bill Griffin

Introductory workshop to understand the basics of stone and marble care for attendees to receive IICRC certification. Attendees who complete the workshop receive documentation of achievement.


CIMS: ISSA Certification Expert (I.C.E.) Workshop Part 2


Tuesday, Oct. 25, 8:30 a.m. - 11:45 a.m.
Speaker: Jim Peduto

A continuation of Monday's CIMS I.C.E. workshop.


CITS: Accredited Certification Trainer (A.C.T.) Workshop Part 1


Tuesday, Oct. 25, 1:15 p.m. – 5 p.m.
Speaker: Jim Peduto

Attendees earn a Cleaning Industry Training Accredited Certification Trainer. The workshop gives attendees mastery of the best practices and principles of effective training in the cleaning industry that allows them to differentiate themselves from their competition and raise their staff’s professionalism.


IICRC Basic Skills Water Restoration Certification Program


Tuesday, Oct. 25, 1:15 p.m. – 5 p.m.
Speaker: Jessika James

Attendees will learn the basic concepts of how to deal with small or medium-sized water losses and sewer backflows. They will also learn how to deal with microbial contamination such as mold, viruses and bacteria. The workshop will culminate with attendees receiving an award of completion and have the option of completing an exam toward IICRC documentation.


CMI: Customer Service Certification Course


Wednesday, Oct. 26, 10 a.m. – 11 a.m.
Speaker: Joel Craddock

In-house service providers and contract cleaners alike glean valuable insights on how communicate with customers. Attendees receive a CMI customer service handbook and a take-home test to earn certification. The course also carries an ISSA Cleaning Industry Training Standard (CITS) designation toward the CITS Master’s program.


CITS: Accredited Certification Trainer (A.C.T.) Workshop Part 2


Wednesday, Oct. 26, 10 a.m. – 12 p.m.
Speaker: Jim Peduto

A continuation of the CITS: Accredited Certification Trainer (A.C.T.) Workshop from Tuesday.


CMI Hard Floor Care Certification


Wednesday, Oct. 26, 2 p.m. – 5 p.m.
Speaker: W. Marion Ivey

This session provides an overview on caring for hard floor surfaces. Attendees get a CMI Hard Floor Care handbook and have an opportunity to take an online exam to earn certification. This course carries an ISSA Cleaning Industry Training Standard (CITS) designation toward the CITS Master’s program.


CMI Supervisor Part 1


Thursday, Oct. 27, 10 a.m. – Noon
Speakers: Brant Insero, Mickey Crowe and W. Marion Ivey

This session is for attendees who wish to advance their career. Speakers provide an overview of supervising and management topics including employee engagement, progressive discipline and qualities needed to be a leader. CMI Supervisor handbook provided and course carries an ISSA Cleaning Industry Training Standard (CITS) designation toward the CITS Master's program.


CMI Accredited Auditing Professional


Thursday, Oct. 27, 2 p.m. – 5 p.m.
Speakers: Anthony F. Maione and Brant Insero

This interactive workshop provides attendees with technical skills needed to perform an audit and the ethical aspects of this task.


CMI Carpet Care


Thursday, Oct. 27, 3 p.m. – 5 p.m.
Speaker: Mickey Crowe

This session is an overview of carpet surfaces and current trends. Attendees can take an online exam to earn certification and the course carries ISSA Cleaning Industry Training Standard (CITS) designation toward the CITS Master’s program.


CMI Basic Restroom Care Certification Part 1


Friday, Oct. 28, 8:30 a.m. – 9:30 a.m.
Speaker: Joel Craddock

Gain insights on restroom care and what is trending in this course. Leave with a CMI Restroom Care handbook and the opportunity to take an online exam to earn certification. Course carries an ISSA Cleaning Industry Training Standard (CITS) designation toward the CITS Master’s program.


CMI Supervisor Part 2


Friday, Oct. 28, 10:45 a.m. – 12:45 p.m.
Speakers: Brant Insero, Mickey Crowe and W. Marion Ivey

Session is a continuation of session from Thursday.


CMI Basic Restroom Care Certification Part 2


Friday, Oct. 28, 11:45 a.m. – 12:45 p.m.
Speaker: Joel Craddock

Part 2 of the Friday morning seminar.

posted on 8/5/2016